Senior IT Support & Infrastructure Specialist (Travel)

Surerus Murphy Joint Venture; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading joint venture company based in Calgary is seeking a Senior Information Technology Support Specialist. This role involves providing technical support and requires a diploma in IT or related field with at least 8 years of experience. Responsibilities include troubleshooting problems, supporting remote sites, and managing IT solutions. The ideal candidate will also have extensive knowledge of Microsoft and network environments and must be willing to travel to project sites in Alberta and British Columbia.

Qualifications

• Minimum of 8 years’ experience in IT operations and infrastructure deployment.
• Valid Driver’s License required.
• Experience administering systems support for remote sites.

Responsibilities

• Provide technical support on operating systems and network protocols.
• Assist with incidents, problems, changes, releases, and service requests.
• Install and configure computers and peripherals on data networks.

Skills

Intermediate technical knowledge of major operating systems

Experience with Microsoft networking environments

Ability to multi-task and adapt to changes quickly

Excellent verbal and written communication skills

Strong hardware skills in diagnosing enterprise server and network hardware

Education

Diploma or Degree in Information Technology or Computer Science

Tools

Microsoft Active Directory

VMWare

Microsoft Teams

Dell / Cisco Meraki network hardware

Job description

A leading joint venture company based in Calgary is seeking a Senior Information Technology Support Specialist. This role involves providing technical support and requires a diploma in IT or related field with at least 8 years of experience. Responsibilities include troubleshooting problems, supporting remote sites, and managing IT solutions. The ideal candidate will also have extensive knowledge of Microsoft and network environments and must be willing to travel to project sites in Alberta and British Columbia.