Senior IP Network Field Engineer - Broadcast Systems

Evertz Microsystems Limited; Burlington; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology manufacturer in Burlington is seeking a Technical Support Specialist who will be the primary contact for clients. This challenging position demands both technical expertise and customer service skills. The ideal candidate will have a background in networking and a desire to provide exceptional service and support for broadcast infrastructures. Join us to work in a dynamic environment with competitive compensation and growth opportunities.

Benefits

Employer funded benefits program

Competitive total compensation package

Work-life balance

Employee Assistance plan

Career progression

Casual work environment

Social events

Qualifications

• Unparalleled desire to help the customer and deliver service excellence.
• Must have a valid Ontario driver's license.

Responsibilities

• Implement, document, and deploy IP Networks for broadcast infrastructures.
• Provide technical direction to customers regarding operational issues.
• Assess customer applications and troubleshoot issues.

Skills

Customer service excellence

Linux

IP Networking Protocols

Network troubleshooting

Education

Education in Computer Networking or related experience

Electrical, Electronic, or Computer Electronic Technician/Engineering

Tools

Ethernet/IP Networks

SSH

Firewall

Job description

A leading technology manufacturer in Burlington is seeking a Technical Support Specialist who will be the primary contact for clients. This challenging position demands both technical expertise and customer service skills. The ideal candidate will have a background in networking and a desire to provide exceptional service and support for broadcast infrastructures. Join us to work in a dynamic environment with competitive compensation and growth opportunities.