Senior Investor Relations Administrator, Hedge Funds

Citco GSGS; Toronto; On-site; CAD 45,000 - 58,000; Full time

Job summary

A leading company in asset servicing is looking for a dedicated professional for a role in Client Services, involving direct engagement with investors and maintaining critical investor records. You are expected to leverage your expertise in office suite tools while adhering to high attention to detail in executing repetitive tasks. Join a diverse team that prioritizes client satisfaction and innovation, offering a supportive environment for career growth.

Benefits

Flexible working arrangements

Training and education support

Diverse and inclusive culture

Qualifications

• 1-3 years’ experience in Client Services preferred.
• Strong MS Office suite and Excel skills.
• Knowledge of hedge or mutual fund industry preferred.

Responsibilities

• Review subscription agreements and documentation.
• Maintain electronic and physical Investor records.
• Prepare and review daily and weekly performance releases.

Skills

Client service

Attention to detail

Communication

Excel

Education

Post-secondary education

Job description

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Qualifications

About You:

• You have a post-secondary education.
• Ideally have 1-3 years’ experience in Client Services
• Possess excellent MS Office suite skills; strong Excel skills
• Knowledge of hedge or mutual fund industry and concepts preferred
• Experience in Investor Relations, as it relates to a transfer agency environment, is preferred
• Possess exceptional attention to detail
• Strong client service skills
• Superior written and verbal communication skills
• Ability to multi-task and manage multiple projects, and conflicting deadlines
• Ability to work with large volumes of data
• Maintain quality and focus while working through repetitive tasks
• Work independently and understand when to escalate
• Ability to learn and follow established policies and procedures

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Responsibilities

Your Role:

• Review the subscription agreements of Investor Relations administration staff.
• Follow up with Investors on missing documentation
• Maintain all electronic and physical Investor records
• Maintain bank accounts for funds assigned
• Prepare and review daily and weekly performance releases
• Produce investor statements and correspondence
• Assist with the appropriate handling of Fund Manager and investor calls and emails
• Assist with various projects as assigned