Senior Investigator

BC Financial Services Authority; Vancouver; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

BCFSA, located in downtown Vancouver, seeks a qualified investigator to lead complex regulatory investigations into misconduct among financial institutions, mortgage brokers and real estate licensees. The role involves rigorous analysis, interviewing witnesses, and producing evidence-based reports in a collaborative, high‑integrity environment.

The successful candidate will apply investigative techniques, adhere to legal standards, and engage stakeholders across sectors.

Qualifications

• Knowledge of the legislative framework applicable to financial institutions, mortgage brokers and real estate spaces.
• Knowledge of administrative and criminal law related to administrative fairness.
• Knowledge of investigation techniques and computer-based research methods.
• Familiarity with risk management principles and methods.
• Ability to produce clear, evidence-based written reports and to engage diverse stakeholders.

Responsibilities

• Plan, lead and conduct complex regulatory investigations on high‑risk files with external interfaces.
• Apply investigative best practices to formulate plans and conduct investigations into misconduct in financial services sectors regulated by BCFSA.
• Ensure investigations are fair, legally grounded and aligned with legislation and policy.
• Conduct interviews, obtain and evaluate documents, manage witnesses and evidence.
• Analyze issues and trends to provide recommendations for prevention and improvements to policies and procedures.
• Prepare detailed reports with findings and recommendations for the Manager.

Skills

Investigations

Legal research

Stakeholder engagement

Analytical thinking

Oral and written communication

Judgement and discretion

Education

Degree in business, accounting, public administration, criminology, or law

Job description

BC Financial Services Authority (BCFSA) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province.

BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

Hiring team members who represent the population we serve;

Removing barriers that may prevent equitable employment; and

Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be selected as one of BC's Top Employers (2025) in recognition of our competitive compensation, work-life balance, and progressive programs.

WHAT WE OFFER:

When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Columbians during the most important financial transactions in their lives. We offer:

Healthy living and work-life balance

Comprehensive health and wellness benefits plan

Opportunities for personal and professional development

A challenging and engaging team environment

Defined benefits pension plan

Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

SUMMARY

Please note that a cover letter is required as part of the application to be considered for this position.

ACCOUNTABILITIES

• Plans, leads and/or conducts complex regulatory investigations on high-risk files that may cross organizational boundaries, be high profile in terms stakeholder interests, and have external interfaces.
• Uses investigative best practices to develop plans and lead and/or conduct investigations into the misconduct of financial institutions, real estate licensees, and/or mortgage brokers.
• Ensures investigative processes, recommendations and decisions are administratively fair, legally based, and consistent with legislation and policy.
• Analyses and conducts formal investigative interviews, obtains, and evaluates documents, and manages witnesses and evidence in accordance with policies and legal requirements; recommends the referral of files to other agencies for regulatory investigation.
• Conducts detailed research and analysis of issues resulting from investigations, identifies systemic issues and trends, and provides recommendations and solutions for future prevention.
• Evaluates and determines the validity of investigative data, analyzes results, and provides detailed reports, including findings and recommendations, to the Manager.
• Recommends improvements to policies, procedures, practices, and legislation.
• Builds positive relationships with stakeholders, industry, and the general public.
• Testifies at regulatory, tribunal, and other hearings.
• Contributes to the team’s development of internal work practices (e.g., policies, procedures, and tools).
• Provides orientation and training to internal and/or external stakeholders within area of responsibility.
• Contributes to, participates in, and supports organizational business transformation initiatives.

JOB REQUIREMENTS

• Applied specialist knowledge of the legislative framework applying in the Financial Institution, Mortgage Broker, and Real Estate spaces required.
• Knowledge of administrative and criminal law associated with administrative fairness.
• Knowledge of the principles/techniques of investigation and computer-based research techniques.
• Knowledge of relevant legislation, regulations and/or policies governing the regulatory program or similar regulatory programs.
• Knowledge of risk management principles and methods.
• Ability to deploy high level investigative techniques to obtain verbal, documentary, and physical evidence to establish the elements of a legislative breach.
• Ability to exercise judgement, initiative, and discretion.
• Ability to write clear, concise evidence-based reports.
• Ability to engage and influence diverse stakeholders.
• Superior oral and written communication skills.

EDUCATION

• Degree in business, accounting, public administration, criminology, or law and several years of related experience or, an equivalent combination of education and experience.

Related experience includes:

• Investigations
• Using advanced investigative techniques
• Interpreting and applying legislation, regulations, and/or policy
• Engaging stakeholders

Experience in corporate security, law enforcement, or a regulatory environment and investigations in one or more financial service sectors regulated by BCFSA preferred.

CERTIFICATION

• Designation as Special Provincial Constable (SPC) or equivalent specialized training preferred.

The successful candidate may be required to complete a criminal record check as a condition of employment.

PROVISOS

Candidates must be eligible to work in Canada and living in British Columbia or intent to settle in the province.

Internal candidates are kindly requested to use their BCFSA email address when applying for this position. This will help us identify and streamline the internal application process.

Hiring Process Accommodation

BCFSA wants to ensure every job applicant is treated fairly and with respect and encourages applications from all candidates, including those with diverse abilities. We welcome you to inform us confidentially if you may require any special support in the application process, including disability accommodation, in order to participate fully in our recruitment experience. Email us at [e-mail] to notify us of any needs related to your job application.