Senior IFS Assyst Implementation & Integration Specialist - Contract

LRO Staffing; Ottawa; On-site; CAD 83,000 - 165,000; Full time

Job summary

LRO Staffing is seeking two Senior IFS Assyst Implementation & Integration Specialists for a 24-week contract in Ottawa, Ontario. You will support the management, maintenance, integration, and enhancement of an enterprise ITSM environment, with IFS Assyst V11.3, CMDB, and ITSM capabilities in a designated environment.

The role requires senior technical expertise, experience with Liferay, BIRT, Kerberos, Java components, and strong documentation, testing, and data migration skills.

Qualifications

• Minimum five years of implementation/integration experience.
• Experience designing and releasing IFS Assyst in large-scale environments.
• Advanced English communication skills.

Responsibilities

• Support architecture, design, development, testing, integration, maintenance of CMDB and ITSM solutions.
• Plan, configure, build, test, document, and release IFS Assyst software and changes.
• Ensure compatibility between IFS Assyst and other enterprise systems.
• Develop and maintain technical documentation, including system interfaces and build docs.
• Provide technical support to application and infrastructure teams.
• Monitor and optimize database performance and queries.

Skills

IT Service Management

CMDB

IFS Assyst

Data integration

Advanced English

Tools

Liferay

BIRT

Kerberos

Java

API design

Job description

Senior IFS Assyst Implementation & Integration Specialist - Contract - 19356

Senior IFS Assyst Implementation & Integration Specialist - Contract - 19356

About the Opportunity

Our public sector client is seeking two Senior IFS Assyst Implementation & Integration Specialists to support the management, maintenance, integration, and enhancement of an enterprise IT Service Management environment. The successful candidates will provide senior technical expertise supporting IFS Assyst V11.3, Configuration Management Database (CMDB), and ITSM capabilities. The environment includes designated and classified systems and integrates technologies such as Liferay, BIRT, Kerberos authorization, external forms, and Java based components.

• Support the architecture, design, development, testing, integration, maintenance, and technical support of enterprise CMDB and ITSM solutions
• Plan, configure, build, test, document, and release IFS Assyst software and approved changes or enhancements
• Ensure compatibility and interoperability between IFS Assyst and other enterprise systems
• Develop and maintain technical documentation, including system interface requirements, system design specifications, build documentation, process documentation, scripts, configurations, and related ITSM documentation
• Support Liferay and BIRT infrastructure, including configuration, testing, documentation, releases, and enhancements
• Perform data migration and support the integrity and accuracy of information within the enterprise CMDB
• Conduct business analysis of client requirements, procedures, workflows, and decision processes
• Evaluate and improve service desk procedures and ITSM delivery processes
• Define and document interfaces between automated and manual operations, application subsystems, and external systems
• Provide technical support to application and infrastructure teams
• Monitor and optimize database and server performance, including queries, indexes, database structures, resource utilization, and performance issues
• Provide IFS Assyst knowledge transfer through briefings, presentations, and on the job training
• Support the planning and implementation of a new ITSM toolset, including the migration of relevant and accurate IFS Assyst data and replication of required existing capabilities

About You

• The successful candidate will have the following:
• A minimum of five (5) years experience, within the last ten (10) years, with Implementation/Integration Specialist experience including:
  • authoring and maintaining Project documentation
  • planning and implementing software systems
  • managing IT service management related data integration
• A minimum of five (5) years experience, within the last ten (10) years, in designing, configuring, building, documenting and releasing Axios/IFS Assyst in a large scale, complex environment (50,000 users)
• Advanced English oral, comprehension, and written communication skills
• A valid Government of Canada Secret security clearance

About the Job

• Duration: September 14, 2026 to February 26, 2027, approximately 24 weeks
• Location: West end, Ottawa, Ontario
• Work Environment: Work will be performed at the designated client location and within designated and classified Secret environments