Senior Group Benefits Sales & Service Lead (Hybrid)

Co-operators; Kitchener; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian financial services cooperative is seeking a Senior Group Sales & Service Representative in Kitchener, Canada. The role involves supporting distribution partners, delivering presentations, and maintaining relationships with clients. Candidates should have 2 years of experience in Group Insurance or client services along with strong communication skills and a valid driver’s license. This position offers hybrid work and comprehensive benefits, including development opportunities and wellness programs.

Benefits

Training and development opportunities

Flexible work options

Paid volunteer days

Comprehensive total rewards package

Qualifications

• 2 years of Group Insurance and/or client services experience required.
• Knowledge of federal and provincial health and disability plans.
• Valid driver’s license is mandatory.

Responsibilities

• Liaise with business units to implement new business.
• Deliver presentations to employee groups for enrollment.
• Train plan administrators on effective plan management.
• Lead customer workshops about product updates.
• Build and maintain client relationships.
• Respond to inquiries from plan sponsors and advisors.

Skills

Group Insurance experience

Client services experience

Strong communication skills

Critical thinking skills

Team player

Education

Post-secondary diploma in a related discipline

GBA Designation or in progress

Job description

A leading Canadian financial services cooperative is seeking a Senior Group Sales & Service Representative in Kitchener, Canada. The role involves supporting distribution partners, delivering presentations, and maintaining relationships with clients. Candidates should have 2 years of experience in Group Insurance or client services along with strong communication skills and a valid driver’s license. This position offers hybrid work and comprehensive benefits, including development opportunities and wellness programs.