Senior Governance & Control Analyst-1

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 82,000 - 115,000; Full time

Job summary

The Toronto-Dominion Bank (Canada) in Toronto, Ontario, is seeking a Senior Governance & Control Analyst to provide governance and control guidance across Enterprise standards. You will facilitate risk assessments, challenge processes, and collaborate with multiple stakeholders to ensure effective risk management and compliance.

You will build subject-matter expertise in governance and control requirements, advise senior leadership, and help design controls to mitigate current and emerging

Qualifications

• 5+ years governance, risk and control experience, preference for 1B/2A roles in Risk Management or Compliance.
• Strong written and verbal communication skills, including concise business messages and executive presentations.
• Ability to build relationships with stakeholders and influence senior management.

Responsibilities

• Support and lead the integrated implementation of policies, processes and procedures across multiple functional areas.
• Lead overview of Gap Assessments related to FCRM activities.
• Be main point of contact for Privacy events, triage and reporting.
• Manage Internal Loss Event Data (ILED) and Significant risk events.
• Identify and implement operational improvements to maximize efficiencies and scale capabilities.
• Provide leadership with information, reporting and support to ensure risks are managed and policies followed.
• Maintain understanding of regulatory requirements and ORM practices to advise Risk Management and Compliance groups.

Skills

Governance & risk

Stakeholder management

Analytical skills

Communication

Risk management

Education

Undergraduate degree; professional accounting / internal auditing / risk management designation

Tools

Microsoft Office

Job description

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Governance & Control

Pay Details: 81,600 - 115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview

CGS G&C is a first line of defense (1B) function and is accountable for: Risk Culture – Fostering an effective, transparent culture of risk awareness; evaluating business strategy and activities against risk appetite; and providing management and stakeholders with sufficient and timely insight to enable effective oversight. Risk & Control Activities – Ensuring that CGS businesses adequately identify, assess, and develop risk mitigation strategies to manage current and emerging risk exposures across all risk categories; supporting the design, implementation, and sustainment of controls within key processes and procedures; and ensuring effective control testing and monitoring, documentation of results, and tracking execution of action plans to resolution. Governance, Issues Management & Reporting – Advising on and facilitating discussions with management and stakeholders on relevant internal and external considerations; collaborating with the business to maintain processes to expediently resolve incidents; identifying and tracking issues to remediation; and developing processes to create timely reporting to inform on areas of increasing risk and enable proactive, data-driven, risk-based decision making.

CGS is a trusted enterprise partner, channel and a key enabler of the future of how we work to enrich the lives of our customers, colleagues, and communities, to live our brand promise.

Functions within CGS include (among others) Analytics, Insights & Artificial Intelligence; Digital Strategy, Innovation, External Ecosystems & Payments; Marketing; CAPA; Sustainability and Corporate Citizenship; and Strategy, Change and Operational Excellence.

The Global Corporate Services (GCS) Governance & Control (G&C) Team is hiring a Senior Governance & Control Analyst to provide Governance and Control guidance and support related to various 1B accountabilities tied to Enterprise standards.

In this role, you will facilitate risk assessments, provide insightful advice and independent challenge, and encourage transparent discussion of operational risk issues fostering an effective transparent risk culture. Your ability to analyze, organize and prioritize will be foundational to your success in the role. You will act as a subject matter expert and develop and maintain a robust understanding of governance and control requirements. Your strong ability to work with multiple stakeholders and form positive working relationships will be key.

Specific responsibilities of this Senior Governance & Control Analyst position include but are not limited to:

• Support / manage the integrated implementation of policies / processes / procedures / changes across multiple functional areas. Focusing on drafting, creating and maintaining Centralized CGS Procedures.
• Support and lead overview of various Gap Assessments (primarily related to FCRM activities).
• Main point of contact for Privacy events. This involves triaging and reporting intakes and working with various stakeholders on determination of events.
• Managing Internal Loss Event Data (ILED) and Significant risk events
• Identify, size and implement operational and continuous improvements to business processes to maximize efficiencies and scale/grow capabilities and teams to meet business needs
• Provide leadership team with information, reporting and support to ensure operational risks are appropriately managed and adherence to internal policies and procedures is effective
• Maintain an understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and ORM policies & practices to provide tailored advice and counsel to the Risk Management and Compliance groups
• As a trusted advisor to internal business partners, recognize and anticipate emerging trends, identify issues/opportunities and recommend actions to senior management

Job Requirements:

• Experienced governance, risk and control professional with 5+ years relevant work experience, with preference given to demonstrated proficiency in 1B or 2A roles in Risk Management, Compliance or other control functions (e.g., Audit, Privacy, etc.)
• Organizational awareness and sensitivity
• Proven skills in assessing and prioritizing based on business impact, need and risk factors
• Strong written and verbal communication skills, including writing concise business messages, documents, creating impactful presentations, and presenting analysis to management and senior executives
• Proven ability to work with and build strong relationships with stakeholders and colleagues
• Solution oriented, with ability to navigate the organization and make assessments and decisions with sometimes vague, incomplete or partial context/parameters
• Independent thinker with exceptional analytical skills and strong business acumen
• High degree of personal initiative, with strong influencing and leadership skills
• Undergraduate degree; professional accounting, internal auditing or risk management designation and training would be beneficial
• Proficiency in Microsoft Office applications

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only): Sans Objet

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific