Senior Fullstack Software Engineer I

SurveyMonkey; Ottawa; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading survey platform located in Ottawa is seeking a Senior Full-stack Software Engineer. You will design user-friendly interfaces and work on operationalizing machine learning models. Candidates should have over 5 years of engineering experience, with strong skills in frontend development and MLOps. The role requires collaboration with data scientists and the implementation of CI/CD pipelines. This position supports a hybrid work model, requiring up to 1 day per week in-office work.

Benefits

Flexible work environment

Thoroughly designed offices

Diversity and inclusion initiatives

Qualifications

• 5+ years of professional engineering experience, with exposure to both frontend and DevOps/MLOps domains.
• 3+ years of ML engineering experience using Python 3 in backend development.
• Familiarity with CI/CD pipelines, containers (Docker), and orchestration (Kubernetes).

Responsibilities

• Build and maintain responsive, reusable, and performant UI components.
• Collaborate with data scientists to productionize ML models.
• Implement and maintain CI/CD pipelines for ML workflows.

Skills

Frontend development

MLOps

Python 3

AWS

CI/CD pipelines

Docker

Kubernetes

Cross-functional collaboration

Job description

Overview

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We’re seeking a Senior Full-stack (Frontend & MLOps) Software Engineer who can contribute to both the product-facing frontend and the operationalization of machine learning models. In this role, you will design and implement user-friendly interfaces while also collaborating closely with data scientists and ML engineers to ensure models are deployed, monitored, and scaled effectively in production. This is a hands-on position where you’ll work across the stack and help bridge the gap between user experience and ML infrastructure.

What you’ll be working on

• Build and maintain responsive, reusable, and performant UI components.
• Work with designers and product managers to translate requirements into intuitive user experiences.
• Integrate frontend applications with APIs and ML-driven services.
• Ensure accessibility, security, and performance best practices in frontend code.
• Collaborate with data scientists to productionize ML models.
• Implement and maintain CI/CD pipelines for ML workflows.
• Contribute to model monitoring, data validation, and alerting systems.
• Support automation of model deployment, retraining, and versioning processes. Troubleshoot and resolve issues across ML infrastructure and frontend integrations.

We’d love to hear from people with

• 5+ years of professional engineering experience, with exposure to both frontend and DevOps/MLOps domains.
• 3+ years of ML engineering experience using Python 3 in backend development and AWS for model deployment/serving.
• Familiarity with CI/CD pipelines, containers (Docker), and orchestration (Kubernetes).
• Understanding of MLOps concepts such as model deployment, monitoring, and lifecycle management.
• Hands-on experience with AWS.
• Strong collaboration skills and ability to work effectively with cross-functional teams.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.

#LI - Hybrid

Our company and values

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.

We live our company values —like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.