Senior Fixed Income Production Support Lead

RBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking an experienced Production Application Support professional to oversee capital market applications, ensuring stability and reliability. The ideal candidate will have over 5 years of experience in IT, strong knowledge of Capital Markets, and exceptional communication skills. Responsibilities include managing production, overseeing incident and problem management, and driving continuous improvements in production services.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program in financial services

Qualifications

• 5+ years experience in IT with strong knowledge of Capital Markets.
• Hands-on knowledge of the full Fixed Income trading lifecycle.
• Able to manage priorities and drive resolution across teams.

Responsibilities

• Provide High-Touch Trading Floor Support to Fixed Income teams.
• Manage Production and act as the escalation point for issues.
• Analyze production data to drive stability and reliability.

Skills

Linux

SQL

Scripting languages (Shell, Perl, Java, Python)

Capital Markets knowledge

Communication skills

Project management

Tools

Control-M

Geneos

Tableau

Service Now

Job description

A leading financial institution in Toronto is seeking an experienced Production Application Support professional to oversee capital market applications, ensuring stability and reliability. The ideal candidate will have over 5 years of experience in IT, strong knowledge of Capital Markets, and exceptional communication skills. Responsibilities include managing production, overseeing incident and problem management, and driving continuous improvements in production services.