Senior FinTech Content Designer – UX

Lightspeed; Toronto; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A leading software company in Toronto is seeking a Content Designer II to craft user-centered content for financial services. This role involves collaborating with various teams to enhance product experiences and leveraging AI to improve content efficiency. Candidates should have 3–5 years of relevant experience and a strong communication skill set. The position offers flexible work options and focuses on continuous professional growth.

Benefits

Equity scheme

Flexible paid time off

Health Insurance

Health and wellness benefit of $500 per year

Mental health support services

Qualifications

• 3–5 years of UX writing or content design experience in a SaaS or fintech environment.
• Familiarity with financial, regulatory, or payments-related products is a strong plus.
• Experience designing and delivering customer-facing UX content.

Responsibilities

• Create clear and consistent product content for Financial Services features in the platform.
• Conduct content audits to identify areas of improvement.
• Work hands-on with features to test functionality and improve user experience.

Skills

UX writing

Content design

Agile methodologies

Strong communication skills

Problem resolution

Collaboration

Education

Degree in English, Design, Technical Communications, or related field

Tools

AI-assisted tools

Job description

A leading software company in Toronto is seeking a Content Designer II to craft user-centered content for financial services. This role involves collaborating with various teams to enhance product experiences and leveraging AI to improve content efficiency. Candidates should have 3–5 years of relevant experience and a strong communication skill set. The position offers flexible work options and focuses on continuous professional growth.