Senior Experience Designer - EA SPORTS NHL

Electronic Arts Ltd; Vancouver; On-site; CAD 122,000 - 171,000; Full time

Job summary

Electronic Arts in Vancouver is seeking a Senior Experience Designer for the NHL Live XD Team to shape online gameplay experiences, including Hockey Ultimate Team and live events. You will report to the Associate UX Director and collaborate with product pillars to sustain player engagement across live services.

The role requires directing complex UX processes, mentoring teammates, and driving design strategy in a distributed environment, with a focus on player-forward UX in monetized gameplay.

Qualifications

• 6+ years designing for complex, data-rich applications such as creative tools, game engines or productivity software.
• Strong portfolio with case studies across large-scale UX projects.
• Ability to present complex concepts to product managers, designers and engineers.
• History of leading and promoting UX principles with partners and colleagues.

Responsibilities

• Own live service user experience for NHL modes and online experiences.
• Translate research insights into workflows and designs using UX tools like Figma and methodologies such as journeys and wireframes.
• Identify user testing needs for multiple features and coordinate with UR team.
• Mentor junior UX designers on best practices within the user experience field.
• Establish design strategy and best practices for online and live service environments.
• Collaborate with distributed product managers, engineers and other UX team members across the globe.

Skills

Portfolio

UX leadership

Communication

Cross-functional collab

Data-rich apps experience

Tools

Figma

Job description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.Senior Experience Designer - EA SPORTS™ NHLEA SPORTS NHL has revolutionized sports gaming for millions of players worldwide. We’ve pioneered award-winning creative technology and experiences to connect players to the speed, skill, and heart of the NHL.

The EA SPORTS NHL franchise is founded on passion and new ideas. Located in Vancouver, British Columbia, the team is composed of diverse talent dedicated to creating on-ice experiences that connect gamers around the world through play. If you're a creative pioneer with a passion for your craft, this will be more than a job. It’ll be what you love.The EA Sports NHL team is looking for a collaborative, creative, and passionate Senior Experience Designer for the NHL Live XD Team.As a member of the Live Experience Design (XD) team you will help shape our online gameplay experiences including Hockey Ultimate Team, World of Chel, and Live events. You will work with all product pillars to ensure continued commitment to our online player base year over year, and contribute to long-term healthy UX solutions game-wide.You will report to the Associate UX Director. We collaborate with all disciplines to create high-quality experiences that promote player engagement and strengthen the identity of the EA SPORTS NHL brand.

Responsibilities

• You will have responsibility for the live service user experience, including Hockey Ultimate team and other online modes.
• You will translate research insights into workflows and designs using UX tools like Figma, and methodologies like journeys, information architecture, wireframes and prototypes.
• You will identify user testing and research needs for multiple features and coordinate with our internal UR team.
• You will help mentor junior UX designers on the team in best practices within the user experience and design industry.
• You will help establish design strategy and best practices for online and live service environment experiences.
• You will work both independently and collaboratively with fellow UX team members, technical artists, product managers, and software engineers who are geographically distributed across the globe throughout the process.

Required Qualifications

• You will have a portfolio that contains multiple case studies highlighting your design skills, technical expertise, and the ability to think holistically through systems and experiences.
• You will have 6+ years of experience designing for complex, data-rich applications such as creative tools, game engines or productivity software.
• You will have experience tailoring and presenting complex concepts to different audiences (including product managers, other designers, engineers, game studio partners).
• You will be comfortable working in complex organisations and have a history of collaboratively leading and promoting UX principles and best practices with partners and colleagues.

Ideal Candidate Qualifications

• You will have 3+ years of experience designing for live service user experiences.
• You will have experience establishing and improving player forward UX processes in a monetized live service gameplay environment.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$122,300 - $170,700 CAD

Pay is just one part of the overall compensation at EA.For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.