Senior Enterprise CSM – Email & Lifecycle Marketing

Apply Digital; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A digital transformation partner in Canada is seeking a Senior Strategic Customer Success Manager to join their Marketing Services team. This role requires expertise in email marketing and client leadership, ensuring successful project delivery for enterprise clients. Ideal candidates should have 7+ years of experience, strong knowledge of marketing automation platforms, and excellent communication skills. The position offers flexible work arrangements and a commitment to building an inclusive workplace.

Benefits

Generous vacation policy

Learning opportunities

Customizable benefits

Flexible work arrangements

Qualifications

• 7+ years of experience in Email Marketing, CRM, or Lifecycle Marketing.
• Proven experience managing enterprise or multi-brand clients.
• Strong working knowledge of marketing automation platforms.

Responsibilities

• Serve as the primary point of contact for enterprise-level clients.
• Translate client goals into actionable marketing objectives.
• Oversee and project manage all campaign activities.

Skills

Email Marketing

CRM

Project Management

Client Leadership

Data Analysis

Tools

Iterable

Braze

Salesforce Marketing Cloud

Job description

A digital transformation partner in Canada is seeking a Senior Strategic Customer Success Manager to join their Marketing Services team. This role requires expertise in email marketing and client leadership, ensuring successful project delivery for enterprise clients. Ideal candidates should have 7+ years of experience, strong knowledge of marketing automation platforms, and excellent communication skills. The position offers flexible work arrangements and a commitment to building an inclusive workplace.