Senior Enterprise Client Success & Growth Manager

Global Payment Holding Company; Vancouver; On-site; CAD 70,000 - 95,000; Full time

Job summary

A leading payment solutions provider in Vancouver is seeking a Client Management professional to oversee enterprise-level support and service activities. The role requires strong communication skills and at least 6 years of relevant experience in a client-facing role. The ideal candidate will maintain long-term client relationships and ensure high-quality service delivery. This full-time position offers a comprehensive benefits package.

Benefits

Medical, dental, and vision care

Paid time off

Retirement and investment options

Qualifications

• Typically 6+ years relevant experience in client-facing roles.
• Degree in Finance, Marketing, Business or relevant training.
• Ability to collaborate with internal and external audiences.

Responsibilities

• Oversee enterprise-level support activities for designated clients.
• Ensure quality service and operational performance.
• Maintain long-term relationships with clients and identify service needs.

Skills

Client Management

Data Analysis

Collaboration Skills

Communication Skills

Customer Service Skills

Education

Bachelor's Degree

Relevant Experience in Finance, Marketing, Business

Job description

A leading payment solutions provider in Vancouver is seeking a Client Management professional to oversee enterprise-level support and service activities. The role requires strong communication skills and at least 6 years of relevant experience in a client-facing role. The ideal candidate will maintain long-term client relationships and ensure high-quality service delivery. This full-time position offers a comprehensive benefits package.