Senior Enterprise ABM Marketing Manager

Gorgias; Toronto; On-site; CAD 142,000 - 179,000; Full time

Job summary

A leading ecommerce AI platform in Toronto is looking for a Senior Enterprise Account-Based Marketing Manager to spearhead their ABM strategy targeting enterprise clients. The ideal candidate will have proven expertise in executing high-quality campaigns, with strong communication and strategic thinking skills. This role involves coordinating with various teams to enhance the quality of marketing efforts aimed at major clients. Competitive compensation and benefits offered.

Benefits

5-week vacation

Paid sick leave

Paid parental leave

Personal credit card for lunches

Private health insurance and retirement pension

$900 CAD for home workstation setup

$2600 CAD for learning materials annually

Company-wide summits and retreats

Qualifications

• Proven success with enterprise marketing initiatives.
• Experience building bespoke ABM campaigns.
• Ability to influence internal and external stakeholders.

Responsibilities

• Design and execute enterprise-level ABM campaigns.
• Coordinate with sales and marketing teams for alignment.
• Elevate quality of marketing touchpoints for enterprise accounts.
• Build cross-department relationships.

Skills

ABM expertise with enterprise accounts

Campaign execution

Strong communication

Stakeholder coordination

Strategic thinking

CRM

Salesforce

Infrastructure

Client Relationships

New Customers

Territory

Trade shows

Sales Goals

Sales Process

Analytics

Tools

Salesforce

CRM

Job description

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15000 ecommerce brands Gorgias supports growing independent shops to globally recognizable brands.

Built for Shopify and powered by advanced ecommerce integrations Gorgiass conversational AI understands your brand tools policies and customers to drive personalized 1-to-1 conversations from editing orders and initiating returns to making product recommendations. Gorgias where every customer interaction feels personal support becomes sales and conversations shape success.

About the Role

We are seeking an exceptional Senior Enterprise Account-Based Marketing (ABM) Manager to own the scope of our enterprise ABM strategy. This role is focused on developing and executing world-class ABM programs that target enterprise accounts. Unlike broad SMB-focused approaches this position requires someone who has already proven success building bespoke campaigns for enterprise and commercial clients ideally within Fortune 500 accounts. We want somebody comfortable operating at the highest level partnering with the biggest clients and representing some of the worlds most famous brands.

You know how to get the right people in the room and then once there ensure that everybody wins.

You will act as the quarterback for Gorgias ABM initiatives coordinating across sales partnerships events product marketing and content. Success in this role means upgrading the quality of our enterprise marketing across all channels while partnering closely with leadership to move our company further upmarket.

Key Responsibilities

• Design and execute enterprise-level ABM campaigns for our top accounts (think top 100) driving measurable engagement and revenue impact.
• Partner with sales leadership and cross-functional teams to ensure account plans are aligned and executed with precision.
• Elevate the quality of enterprise marketing touchpoints including events webinars website messaging and product demos.
• Act as a central connector between events partnerships sales product marketing and content teams to deliver coordinated programs.
• Provide constructive feedback on marketing execution including identifying gaps and helping shape resourcing or personnel improvements if needed.
• Build relationships across the organization by being collaborative approachable and highly effective in cross-team coordination.
• Serve as a thought partner to senior leadership challenging existing SMB-oriented approaches with enterprise-level expertise.
• If successful develop and lead a growing ABM team to scale enterprise initiatives.

What Were Looking For

• Proven ABM expertise with enterprise or commercial accounts (not SMB-focused).
• Track record of high-quality campaign execution able to share specific examples of impactful ABM programs.
• Strong communicator and able to influence and coordinate across multiple stakeholders.
• Ability to get buy-in externally and internally on ABM initiatives
• Independent and confident with enterprise ABM skills stronger than our current leadership team.
• Comfortable providing direct and honest feedback including around existing processes and people.
• Strategic thinker with the ability to challenge assumptions and introduce new higher-bar approaches.

Perks And Benefits

• 5-week vacation (We follow each countrys appropriate PTO Laws)
• Paid sick leave
• Paid parental leave (16 weeks)
• Personal credit card to buy lunches (youll have your own Gorgias credit card)
• We provide private health insurance and retirement pension
• Get up to $900 CAD to set up your workstation at home (working from home should feel breezy)
• Get up to $2600 CAD of learning material per year (includes books courses training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
• Every quarter we organize an online company-wide summit to discuss where were going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!

Diversity & Inclusion at Gorgias

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds experiences and perspectives. At Gorgias we believe that diverse teams drive innovation and better decision-making. We do not discriminate based on race color religion gender identity sexual orientation disability age or any other protected status.

If you need accommodations to participate in the application or interview process perform essential job functions or access other employment benefits please contact us at . Lets grow together!

Experience & Employment Details

• Required Experience : Manager
• Key Skills : SAAS, Customer Service, Cloud, Healthcare, Account Management, CRM, Salesforce, Infrastructure, Client Relationships, New Customers, Territory, Trade shows, Sales Goals, Sales Process, Analytics
• Employment Type : Full-Time
• Department / Functional Area : Marketing
• Experience : years
• Vacancy : 1

Salary : 142000 - 179000