Senior E‑Commerce Ops Lead (Shopify & Delivery)

COBS Bread; Remote; CAD 75,000 - 80,000; Full time

Job summary

A leading bakery company in Vancouver is looking for a Senior Digital and E-Commerce Specialist to ensure smooth operations of delivery and Click & Collect channels. The role involves managing triage for digital issues, enhancing operational rollout, and delivering KPI reports. Suitable candidates should have a degree in Business or Digital Marketing, along with at least three years of experience in ecommerce or digital operations. This position offers a competitive salary and various benefits including a flexible work arrangement.

Benefits

Flexible work arrangement

Competitive salary and vacation plan

Extended Health & Dental Benefits

Paid sick leave

Community service paid day

Professional development opportunities

Qualifications

• Minimum 3+ years experience in ecommerce operations or digital operations.
• Experience working with Shopify or a similar e-commerce/CMS system.
• Strong background in KPI tracking and performance reporting.

Responsibilities

• Lead operational roll out of Click & Collect projects.
• Communicate platform impacts or outages to Retail Operations.
• Deliver weekly e-commerce and delivery KPI reporting.

Skills

Ecommerce operations

Digital operations

Problem-solving

KPI tracking

Communication skills

Education

Diploma or Degree in Business or Digital Marketing

Tools

Shopify

Uber

DoorDash

Instacart

Job description

A leading bakery company in Vancouver is looking for a Senior Digital and E-Commerce Specialist to ensure smooth operations of delivery and Click & Collect channels. The role involves managing triage for digital issues, enhancing operational rollout, and delivering KPI reports. Suitable candidates should have a degree in Business or Digital Marketing, along with at least three years of experience in ecommerce or digital operations. This position offers a competitive salary and various benefits including a flexible work arrangement.