Senior Director, Responsible AI

RBC; Toronto; On-site; CAD 180,000 - 260,000; Full time

Job summary

RBC seeks a Senior Director, Responsible AI to orchestrate regulatory communications and lead enterprise-wide responsible AI initiatives. You will coordinate across regulators and internal stakeholders to ensure consistent governance and risk literacy in AI programs.

The role emphasizes strategic thinking, people leadership, change management, and the ability to translate complex AI concepts into clear narratives for both regulated bodies and RBC leaders, with oversight of education and

Qualifications

• Bachelor's degree in a relevant field or equivalent professional experience.
• 10+ years of professional experience in financial services, regulatory affairs, or risk management.
• Minimum 5 years liaising with financial regulators or regulatory bodies.
• Experience in IT risk management, governance frameworks, or technology governance.
• 3+ years of people leadership and team management experience.
• Proven ability to translate complex technical concepts for non-technical audiences.
• Track record of developing and implementing large-scale organizational communication or education initiatives.
• Experience working in matrix organizations and coordinating across stakeholders.

Responsibilities

• Coordinate and strategize regulatory communications across jurisdictions.
• Align internal stakeholders across business units and functions.
• Advance AI risk literacy and responsible AI education enterprise-wide.
• Engage and inspire employees through effective programs and messaging.
• Monitor and govern AI risk management activities and governance processes.
• Provide leadership and development opportunities to teams.

Skills

Regulatory acumen

Technical proficiency

Stakeholder coordination

Communication storytelling

Strategic thinking

Project management

Change management

Education

Bachelor's degree

Job description

Job Description

What is the Opportunity?

The Senior Director, Responsible AI is responsible for orchestrating and coordinating the AI Group’s communication strategy with regulators across multiple jurisdictions. This strategic leadership role ensures that all regulatory communications reflect RBC’s commitment to responsible AI principles while maintaining consistency, integrity, and technical robustness across the organization. The role bridges internal stakeholder coordination across business units and functions with external regulatory engagement, and progressively evolves to include driving AI risk literacy and responsible AI education initiatives enterprise-wide.

What will you do?

• Regulatory Coordination & Strategy
• Internal Stakeholder Alignment
• AI Risk Literacy and Education
• Employee Engagement & Inspiration
• Continuous Monitoring & Governance
• People Leadership & Development

What will you need to succeed?

• Regulatory Acumen - Deep understanding of financial regulatory frameworks across multiple jurisdictions; ability to navigate complex regulatory landscapes; demonstrated success in regulatory engagement and submissions.

• Technical Proficiency - Sufficient technical depth in risk management and technology to effectively communicate with regulators; ability to understand and articulate technical governance frameworks; fluency in AI/ML concepts and terminology.

• Stakeholder Coordination - Exceptional ability to coordinate across diverse internal stakeholders; strong cross-functional leadership; experience managing competing priorities and building consensus.

• Communication & Storytelling - Exceptional written and verbal communication skills; ability to craft compelling narratives that inspire organizational commitment; talent for distilling complex topics into clear, engaging messages.

• Strategic Thinking - Ability to develop forward‑looking regulatory and organizational strategies; capacity to anticipate emerging issues; strategic vision for responsible AI culture building.

• Project Management - Strong ability to manage multiple initiatives simultaneously; experience developing and executing large‑scale organizational programs; track record of delivering results on schedule.

• Change Management - Experience driving organizational culture change; ability to influence without direct authority; skill in overcoming resistance to new initiatives.

Must Have

• Bachelor’s degree in a relevant field (e.g., Business, Finance, Law, Computer Science, Risk Management, or equivalent professional experience)

• 10+ years of professional experience in financial services, regulatory affairs, or risk management

• Minimum 5 years of direct experience liaising with financial regulators or regulatory bodies

• Demonstrated experience in IT risk management, governance frameworks, or technology governance

• 3+ years of people leadership and team management experience

• Proven ability to translate complex technical concepts for non-technical audiences

• Track record of developing and implementing large-scale organizational communication or education initiatives

• Experience working in matrix organizational environments and coordinating across multiple stakeholders

Nice to Have

• Professional certification in IT risk management (e.g. CISSP, CRISC)

• MBA or advanced degree in Business, Technology, Law, or Risk Management

• Certifications in AI governance, ethics, or responsible technology

• Experience in financial regulatory bodies or supervisory roles

What’s in it for you

• Lead AI transformation at one of Canada’s largest and most respected financial institutions, with direct visibility to Group Head and Operating Committee level leadership at RBC

• Shape the mandate and culture of a newly formed, high-impact function within RBC’s AI Group

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact from a local-to-global scale

About the AI Group

RBC’s AI Group is the AI accelerator for RBC, with a focus on driving the shift from early‑stage AI projects to scaled, client outcomes that amplify the impact of RBC’s people. In addition to helping scale the biggest AI opportunities at RBC, the AI Group is responsible for advancing research into emerging use cases across generative and agentic AI, while maintaining expertise in security, responsible AI and regulatory expectations. The Business Enablement function within the AI Group partners with LOBs and Functions to set AI ambition, originate transformation opportunities, and frame programs for delivery — ensuring RBC remains at the frontier of AI-enabled value creation.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally‑protected factors. Disability‑related accommodations during the application process are available upon request.

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Job Skills

Business Continuity and Disaster Recovery (BCDR), Cyber Security Management, Firewall Management, Information Security Auditing, Information Security Operation Center (ISOC), IT Network Security, Operational Delivery, Problem Management, Process Management, Threat Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-23

Application Deadline:

2026-08-31

Note** : ** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.