Senior Director Operations - Major Projects, Tunnel & Underground

Employee Benefit Consultants, Inc.

Vancouver

On-site

CAD 180,000 - 240,000

Full time

40 hours ago
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Benefits offered by this job

Competitive salary and bonus
5 weeks annual vacation
Group insurance
RRSP with DPSP
Telemedicine access
Training & development
Employee assistance program
Wellness & social programs
Inclusive, diverse environment
Best Managed Companies recognition

Job summary

Employee Benefit Consultants, Inc. is seeking a highly experienced operational leader to support and scale its Tunnel & Underground Major Projects Division across Canada.

This leadership role oversees operational excellence, governance, execution consistency, and portfolio integration across projects and joint ventures. You will lead governance, forecasting, and reporting, mentor Project Directors, coordinate resources, and drive KPI dashboards while coordinating with operations, engineering and

Qualifications

  • 15+ years heavy civil construction experience.
  • Experience in tunneling or large infrastructure projects.
  • Overseeing large multidisciplinary teams and multiple concurrent projects.
  • Strong leadership, communication and organizational capabilities.
  • Experience with PPP/P3 or Design-Build delivery models.
  • KPIs, forecasting, and execution systems experience.

Responsibilities

  • Lead operational governance and execution oversight across major tunnel/underground projects.
  • Drive forecasting discipline and performance consistency.
  • Mentor Project Directors and operational teams.
  • Support strategic growth, pursuits and scalability.
  • Oversee performance across active projects and Joint Ventures.
  • Standardize reporting, forecasting, and production tracking.
  • Identify risks early and drive risk management.
  • Coordinate resource planning and go/no-go reviews.
  • Drive KPI dashboards and performance metrics.

Skills

Leadership
Communication
Strategic thinking
Risk management
Team mentorship

Education

P.Eng. designation

Tools

Joint Venture environments

Job description

EBC thinks outside the box and deploys all its know-how to carry out major infrastructure projects: bridges, roads, highways, tunnels, marine installations. Our ability to meet deadlines and budgets as well as our vast expertise in the field allow us to actively participate in large-scale projects such as the Samuel‑De‑Champlain Bridge, the Réseau Express Métropolitain (REM) and the Site C hydroelectric power station located near Fort St‑John in British Columbia.

Your seasoned team of engineers, project managers and other specialists also put their energy into the construction of wind farms and to the benefit of hydroelectric projects such as dams, power stations, tunnels, and dikes. EBC is positioned as a true leader in this sector. Our range of specialized services has made our reputation in Canada.

In order to demonstrate our expertise in tunnels and underground works across the country, EBC is looking for new team members ready to take part in major projects throughout Canada.

We are seeking a highly experienced operational leader to support and scale our Tunnel & Underground Major Projects Division across Canada. This leadership role is responsible for operational excellence, project governance, execution consistency, portfolio oversight, and integration between operations, engineering, estimating, and project controls.
Responsibilities
  • Lead operational governance and execution oversight across a portfolio of major tunnel and underground projects.
  • Drive operational excellence, forecasting discipline, and performance consistency.
  • Provide leadership and mentorship to Project Directors and operational teams.
  • Support strategic growth, pursuits, and organizational scalability.
  • Oversee operational performance across multiple active projects and Joint Ventures.
  • Standardize project reporting, forecasting, production tracking, and operational review processes.
  • Lead operational reviews and identify emerging project risks early.
  • Support estimating and pre construction activities including go/no-go reviews and execution planning.
  • Coordinate resource planning across projects and pursuits.
  • Drive implementation of operational KPIs and performance dashboards.
What Success Looks Like At EBC
  • Improved operational consistency and project performance across the portfolio.
  • Enhanced visibility into operational and financial performance.
  • Reliable forecasting and disciplined project governance.
  • Improved resource utilization and organizational scalability.
  • Successful integration between operations, engineering, estimating, and project controls.
Requirements
  • 15+ years of heavy civil construction experience.
  • Significant experience in tunneling, underground construction, trenchless, or major infrastructure projects.
  • Experience overseeing large multidisciplinary teams and multiple concurrent projects.
  • Strong understanding of project controls, scheduling, forecasting, estimating, and execution.
  • Experience working within Joint Venture project environments.
  • Strong leadership, communication, and organizational capabilities.
  • Professional Engineer (P.Eng.) designation considered an asset.
  • Experience with PPP/P3, Design-Build, or Alliance delivery models.
  • Experience implementing operational systems and KPI frameworks.
  • Experience scaling operations within a growing organization
Desired Profile
  • Strategic operational leadership
  • Systems thinking and organizational scaling
  • Operational governance and accountability
  • Commercial and financial awareness
  • Leadership development and team mentorship
  • Risk management and decision-making
Location

Canada (multi-project / multi-province oversight)

Travel

Periodic travel to project sites and offices require

Benefits
  • Competitive salary and advantageous bonus plan;
  • 5 weeks of annual vacation;
  • Flexible group insurance program upon entry;
  • Group RRSP with employer contribution to a Deferred Profit-Sharing Plan (DPSP);
  • 24-hour access to a virtual doctor (telemedicine);
  • Training and development programs;
  • Employee assistance program;
  • Active social club and health and wellness committee;
  • Diverse, innovative and stimulating environment;
  • A company built on values of respect, integrity and a job well done;
  • Firm recognized as one of Canada’s Best Managed Companies.

EBC welcomes applications from First Nations, Inuit, and Métis candidates and is committed to fostering an inclusive, culturally safe workplace.

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