Senior Director, Infrastructure,Telecom & Operations

Agropur; Longueuil; On-site; CAD 164,000 - 205,000; Full time

Benefits offered by this job

Flexible group insurance includingtele

Employee assistance program

Career development opportunities

Annual bonus

Company pension plan

Job summary

Agropur is seeking a Senior Director for Infrastructure, Telecom & Operations to lead strategy, reliability, security, and modernization of enterprise infrastructure globally. Reporting to the CIO, you will drive cloud adoption, incident management, disaster recovery, and cost optimization while guiding high-performing teams across multiple sites.

The role requires 15+ years of IT leadership, a strong business-technology perspective, and partnering with cybersecurity, architecture, and

Qualifications

• 15+ years of progressive IT experience with leadership roles
• Experience in enterprise infrastructure, technology operations, and cloud
• Proven ability to develop and execute enterprise technology strategies
• Experience with multi-site or global environments

Responsibilities

• Define and execute the strategy and roadmap for infrastructure, networks, telecommunications, end-user services, and cloud platforms.
• Ensure the availability, performance, security, and resilience of Agropur’s critical technology services.
• Lead infrastructure operations, major incident management, disaster recovery, and business continuity.
• Drive technology modernization through cloud adoption, automation, and platform standardization.
• Partner with business, IT, cybersecurity, enterprise architecture, and manufacturing teams to align technology investments with business priorities.
• Oversee IT services and OT networks supporting manufacturing plants and operations.
• Establish and monitor performance metrics, service levels, budgets, and continuous improvement initiatives.
• Manage strategic vendors, technology partners, and service contracts.
• Build, develop, and lead a high-performing team of technical leaders and experts.
• Support digital transformation initiatives and strengthen IT’s role as a strategic business partner.

Skills

IT leadership

IT strategy

Infrastructure operations

Cloud platforms

Cybersecurity principles

Budget & vendor management

Team development

ITSM familiarity

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, Business Technology, or a related field

Master’s degree or equivalent executive-level experience

Job description

Job Type:

Regular

We believe that the best results come from collaboration, the sharing of perspectives, and teamwork.

People are at the heart of everything we do. We believe in collaboration, transparency, accountability, and value creation in all that we accomplish. Our culture is built on mutual support, ownership, and a shared commitment to growing together. Joining the team means evolving in an environment where everyone contributes and takes pride in having a real impact.

Senior Director – Infrastructure, Telecom & Operations is accountable for the strategy, reliability, security, performance, and modernization of Agropur’s enterprise infrastructure, end-user technology services, network, telecommunications, and related operational platforms across all countries where Agropur operates. This role ensures that technology foundations are resilient, scalable, secure, cost-effective, and aligned with business priorities, enabling operational continuity, digital transformation, and a high-quality employee technology experience.

Reporting to the SVP & Chief Information Officer (CIO), the Senior Director acts as a senior enterprise leader and trusted partner to business, IT, cybersecurity, enterprise architecture, operations, and external partners. The incumbent defines and executes the infrastructure operations roadmap, oversees service delivery and operational governance, drives cloud and infrastructure modernization, and ensures effective transition of new or changed services into production. The role also leads crisis response, service resilience, vendor performance, budget stewardship, and the development of high-performing technical teams.

A collaborative environment where teamwork is encouraged and valued:

• Recognition of years of service for vacation calculation;


• Flexible group insurance plan including telemedicine services;


• Employee assistance program;


• Opportunities to invest in yourself (career development, etc.);


• Annual bonus;


• Pension plan with company contributions;


• Salary scale 009: $ 164 200$ to $205200 **(**Base salary will be determined based on your academic background, experience, training, and skills related to the position.)**

How you will contribute to collective success:

• Define and execute the strategy and roadmap for infrastructure, networks, telecommunications, end-user services, and cloud platforms.


• Ensure the availability, performance, security, and resilience of Agropur’s critical technology services.


• Lead infrastructure operations, major incident management, disaster recovery, and business continuity.


• Drive technology modernization through cloud adoption, automation, and platform standardization.


• Partner with business, IT, cybersecurity, enterprise architecture, and manufacturing teams to align technology investments with business priorities.


• Oversee IT services and OT networks supporting manufacturing plants and operations.


• Establish and monitor performance metrics, service levels, budgets, and continuous improvement initiatives.


• Manage strategic vendors, technology partners, and service contracts.


• Build, develop, and lead a high-performing team of technical leaders and experts.


• Support digital transformation initiatives and strengthen IT’s role as a strategic business partner.

The type of player who fits in well with the team:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Technology, or a related field.


• Master’s degree or equivalent executive-level experience is considered a strong asset.


• 15+ years of progressive IT experience, including leadership roles in enterprise infrastructure, technology operations, end-user services, cloud, telecommunications, or related functions.


• Proven success leading leaders, senior technical teams, external partners, and managed service providers in complex, multi-site, or global environments.


• Demonstrated ability to develop and execute enterprise technology strategies, modernization programs, and roadmaps aligned with business objectives.

Technical Expertise

• Strong expertise in hybrid infrastructure environments, cloud platforms, networking, telecommunications, data centers, collaboration technologies, automation, and IT service management (ITSM).


• Solid understanding of cybersecurity principles as they relate to infrastructure and technology operations.


• Experience with OT networks and IT/OT environments in manufacturing settings, including operational resilience and secure connectivity.


• Proven experience managing operational and capital budgets (OPEX/CAPEX), vendor agreements, and service delivery performance.

A role for those who believe that performance is achieved collectively.

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.