Senior Director, HR Program Delivery - SLC Management

Sun Life Financial; Toronto; On-site; CAD 110,000 - 180,000; Full time

Job summary

Sun Life Financial seeks an Senior Director, HR Program Delivery to lead enterprise-wide people transformation initiatives. You will partner with HR leadership and cross-functional teams to plan, drive governance, and ensure adoption of transformation outcomes that align with business objectives and improve employee experience.

You will manage a broad transformation program across org design, processes, and technology, delivering executive-ready briefings and progress reports while maintaining

Qualifications

• 8+ years of progressive HR/organizational transformation experience.
• Consulting background preferred (strategy, HR transformation, change management).
• PMO/program management on large-scale, cross-functional transformations.
• Strong HR foundations: org design, workforce planning, change management, talent.
• Executive presence with credibility with C-suite and senior leaders.
• Excellent stakeholder management in matrix environments.
• Strong written and verbal communication; synthesize complexity for executives.
• Bachelor's degree required; MBA/graduate degree a plus.

Responsibilities

• Build and maintain enterprise transformation roadmap with milestones and governance.
• Track progress and surface risks early to keep the program on track.
• Own transformation reporting: status updates and executive dashboards.
• Coordinate workstreams across org design, processes, systems, culture, and transitions.
• Lead change management: impact assessments, communications, training, adoption metrics.
• Anticipate resistance across merging entities and tailor mitigations.
• Support workforce planning and transitions with HR and business leaders.
• Navigate competing priorities with diplomacy and influence.
• Escalation point for issues needing leadership visibility.
• Serve as advisor and execution arm to HR leader for strategic priorities.
• Prepare briefing materials and executive presentations.
• Liaise between HR leadership and cross-functional partners.
• Represent Head of HR in select HR forums.
• Build trusted relationships with senior stakeholders across entities.

Skills

HR transformation

Program management

Change management

Executive stakeholder mgmt

Cross-functional collaboration

Communication

Education

Bachelor's degree required

MBA or graduate degree a plus

Job description

Job Description

Senior Director, HR Program Delivery – SLC Management

What is in it for you

Reporting directly to the Head of HR, the Program Delivery Lead is accountable for planning, coordinating, and driving the execution of enterprise-wide people transformation initiatives. Working across senior leadership teams and cross-functional stakeholders, the Program Delivery Lead will drive alignment, mitigate risks, enable decision-making, and ensure the successful delivery and adoption of transformation outcomes that support business objectives, organizational effectiveness, and employee experience.

What you will do

• Drive Transformation Efforts Work closely with SLC HRBP & COE leaders across the platform to build and maintain the integrated transformation roadmap, milestones, dependencies, and governance model
• Track progress, surface risks and issues early, and drive decisions to keep the program on track
• Own transformation reporting: status updates, executive dashboards, steering committee materials
• Coordinate workstream leads across org design, process harmonization, systems/technology, culture, and people transition, ensuring consistent execution standards
• Lead change management strategy: stakeholder impact assessments, communications planning, training/enablement, and adoption measurement
• Anticipate resistance points across merging entities and build mitigation plans tailored to different cultures and legacy structures
• Support workforce planning and transition activities tied to transformation initiatives together with HR, COEs, and business leaders where needed
• Navigate competing priorities and differing organizational cultures with diplomacy and influence, without formal authority
• Act as an escalation point for issues that require leadership-level visibility or intervention
• Act as a trusted advisor and execution arm to the leader, helping to deliver strategic priorities, decisions, and messaging
• Prepare briefing materials, executive presentations, and key support materials on behalf of leadership
• Serve as a key liaison between the HR leadership team, and cross-functional partners (Business, Finance, IT, Legal, Communications)
• Represent the Head of HR in select HR forums, ensuring continuity and follow-up on commitments
• Build trusted relationships with senior stakeholders across all entities

What you need to succeed

• 8+ years of progressive experience spanning HR, organizational transformation, business operations, or management consulting
• Prior consulting background strongly preferred (e.g., strategy, HR transformation, change management, org design)
• Demonstrated PMO/program management experience on large-scale, cross-functional transformations, ideally including M&A integration or entity consolidation
• Strong grounding in core HR disciplines: org design, workforce planning, change management, talent
• Executive presence with the ability to build credibility quickly with C-suite and senior leaders
• Exceptional stakeholder management and influencing skills across matrixed, multi-entity environments
• Strong written and verbal communication skills; able to synthesize complexity into clear executive narratives
• Demonstrated ability to balance strategic thinking with disciplined execution
• Bachelor's degree required; MBA or relevant graduate degree a plus

Why SLC Management

Opportunity to work for a growing global institutional asset manager

Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading maternity, parental and adoption leave top up program, a partially-paid sabbatical program and much more

Pension, stock and savings programs with an employer-paid match to help build and enhance your future financial security

A flexible work environment with a friendly, caring, collaborative and inclusive culture focused on career growth development #WeWinAsATeam

The opportunity to move along a variety of career paths with amazing networking potential

Award winning workplace culture - Great Place to Work® Certified in Canada and the U.S., “Best Places to Work” by Glassdoor, Award for Excellence for Mental Health at Work, “Best Places to Work in Money Management” by Pension & Investments

SLC Management is a regulated business, and this means that there are certain financial reporting and trading preclearance requirements for all employees. Successful candidates will be required to declare personal investment accounts and securities investments as well as seek preclearance on future transactions including those of household members.

Job Category and Salary

Human Resources Salary Range 110,000/110 000 - 180,000/180 000

We are committed to pay transparency and equity. The base salary range for this role is competitive and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined by your unique skills, qualifications, experience, education, and geographic location. In addition to base salary, this position is eligible for a discretionary annual incentive award based on individual and overall business performance along with a broad range of competitive benefits.

Equal Opportunity and Accommodations

We encourage applications from qualified individuals from all backgrounds.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. We will make reasonable accommodations to known physical or mental limitations.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [e-mail].

Choose Your Path

Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.

Together, we can make the future brighter.