Senior Developer Relations Manager

Electronic Arts; Vancouver; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading gaming company is seeking a Senior Developer Relations Manager in Vancouver to strengthen relationships with game teams and ensure the delivery of EADP technologies. You will coordinate with product managers and engineers, and advocate for customer needs in a hybrid role requiring 3 days in the office. Ideal candidates will have over 5 years of experience in software development or related fields and possess strong strategic thinking and problem-solving abilities. A competitive benefits package is included.

Benefits

3 weeks vacation to start

10 days sick time

Paid parental leave

Extended health benefits

Retirement plan

Qualifications

• 5+ years of experience in a related role in a distributed team environment.
• Experience with highly available online services and platforms.
• Creative and strategic thinker with a holistic view.

Responsibilities

• Serve as the primary contact for game teams and build deep relationships.
• Lead engagements with partner and EADP leadership teams.
• Deliver technical information and coordinate activities.

Skills

Software Development

Platform Evangelism

Developer Relations

Program Management

Predicting and removing blockers

Data-driven decision-making

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EADP (EA Digital Platform) is the foundation on which EA's games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible experiences for players.

We are looking for a Developer Relations Manager to help EADP deliver the technologies needed to power EA's games. You will be EADP's primary contact for game teams, building deep relationships with GM's, TD's, and production heads. You will also lead engagements with partner and EADP leadership teams, advocating for the voice of the customer within EADP. This is an incredible opportunity to directly affect the success of our games and work across a variety of game studios, organizations, and projects at EA.

You will work closely with EADP product and program managers and engineers to coordinate activity that ensures EADP technologies meet game team expectations of schedule and quality. You will be on point to deliver technical information on EADP products, run platform evangelism activities, build and communicate plans and status updates and ensure EADP solves customer problems.

The Senior Developer Relations Manager is a hybrid role requiring 3 days a week in our Vancouver office. You will join an established team of international Dev-Rel staff, reporting to the Developer Relations Director.

Required Qualifications / Skills

• 5+ years experience in Software Development, Platform Evangelism, Developer Relations or Program Management in a distributed team environment.
• Experience with highly available online services and platforms.
• Creative and strategic thinker who can consider needs holistically across a broad spectrum of services providing pragmatism and diligence.
• Experience managing senior technical and non-technical leadership needs.
• Demonstrable skills in predicting and removing blockers and ability to manage incidents and escalations.
• Data-driven decision-making to inform delivery and prioritization.

Bonus Experience

• Product development experience including Agile and Waterfall methodologies.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.