Senior Desktop Support Engineer - End-User & Imaging

TECEZE; Belleville; On-site; CAD 55,000 - 80,000; Full time

Job summary

A leading IT support company in Belleville, Ontario, is seeking an experienced professional for desktop support operations. The ideal candidate should have over 4 years in desktop support, strong basic imaging skills, and familiarity with laptop deployment. This role involves maintaining Support Level Objectives, participating in IT compliance development, and collaborating with various teams to deliver standard IT services.

Qualifications

• Must have 4+ years of experience in desktop support/end user support.
• Basic understanding of Servers, Storage, and Communication Technology is essential.
• Experience with setting up iPads and managing ticket queues is beneficial.

Responsibilities

• Conduct support operations on a day-to-day basis.
• Maintain Service Level Objectives and security/compliance tasks.
• Participate in IT Compliance development and Infra development.

Skills

4+ years of experience in desktop support

Basic Imaging skills

Experience with laptop deployment and configuration

Job description

A leading IT support company in Belleville, Ontario, is seeking an experienced professional for desktop support operations. The ideal candidate should have over 4 years in desktop support, strong basic imaging skills, and familiarity with laptop deployment. This role involves maintaining Support Level Objectives, participating in IT compliance development, and collaborating with various teams to deliver standard IT services.