Senior Designer

SurveyMonkey; Canada; Hybrid; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Flexible working environment

CHOICE Fund for employee wellbeing

Job summary

A leading survey platform is looking for a Senior Designer to lead product design for key features. You will work closely with cross-functional teams to create intuitive user experiences. Ideal candidates have 8+ years of product design experience, a strong portfolio, and proficiency in Figma. Join this inclusive company where curiosity drives innovation and flexible working arrangements thrive.

Qualifications

• 8+ years of professional product design experience, preferably in a user-focused SaaS.
• Strong portfolio demonstrating user-centered design process and polished design.
• Deep understanding of interaction design principles and visual design.

Responsibilities

• Lead the full product design lifecycle for major platform features.
• Conduct and synthesize qualitative and quantitative user research.
• Collaborate with Product Managers to define requirements and align on metrics.
• Advocate for best practices in UX and inclusive design across the organization.
• Analyze post-launch performance data for optimization opportunities.

Skills

User-centered design process

Problem framing

Visual and interaction design

Prototyping in Figma

Conducting user interviews

Conducting usability tests

Communication skills

Mentoring designers

Understanding of accessibility standards

Agile environment experience

Education

Bachelor’s degree in Design or HCI

Tools

Figma

Job description

Join to apply for the Senior Designer role at SurveyMonkey and help shape the next generation of our platform.

SurveyMonkey is the world’s most popular platform for surveys and forms, loved by users for its powerful capabilities and intuitive design. Built for business and driven by AI‑powered technology, SurveyMonkey serves every use case from customer experience to employee engagement, market research, payment and registration forms. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights that inspire better decisions, create experiences people love, and drive business growth.

What We’re Looking For

As a Sr. Product Designer on our Core team, you’ll own end‑to‑end design for key features within the SurveyMonkey platform. You’ll translate complex user needs into intuitive experiences, partnering closely with Product Management, Engineering, Research, and other stakeholders to define and deliver solutions that drive adoption and engagement. We’re looking for a hands‑on, experienced contributor who can shape design strategy, mentor junior designers, and champion a user‑centric culture across the company.

• Lead the full product design lifecycle for major platform features, from discovery and user research through high‑fidelity mockups and interactive prototypes.
• Conduct and synthesize qualitative and quantitative user research (interviews, usability tests, analytics) to inform design decisions.
• Collaborate closely with Product Managers to define requirements, write clear design briefs, and align on success metrics.
• Partner with Engineering to validate feasibility, iterate on solutions, and ensure pixel‑perfect implementation.
• Advocate for best practices in UX, accessibility, and inclusive design across the organization.
• Present design concepts and user flows to stakeholders, incorporating feedback and driving alignment.
• Analyze post‑launch performance data to identify opportunities for iteration and optimization.
• Help shape design processes, standards, and documentation to improve efficiency and quality.

We’d Love to Hear From People With

• 8+ years of professional product design experience, preferably in a user‑focused SaaS.
• Strong portfolio demonstrating user‑centered design process, problem framing, and polished visual and interaction design.
• Expertise in Figma (or equivalent tools) for wireframing, prototyping, and design system maintenance.
• Proficient in conducting and synthesizing both qualitative (user interviews, usability tests) and quantitative (analytics) research.
• Deep understanding of interaction design principles, visual design, and information architecture.
• Excellent communication and presentation skills, with the ability to influence cross‑functional partners.
• Experience mentoring and coaching designers; passion for growing design talent.
• Familiarity with accessibility standards (WCAG) and inclusive design methodologies.
• Ability to balance strategic thinking with hands‑on execution in a fast‑paced, agile environment.
• Bachelor’s degree in Design, HCI, or related field (or equivalent practical experience).

Why SurveyMonkey?

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

Our Commitment to an Inclusive Workplace

SurveyMonkey is an equal‑opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Design, Art/Creative, and Information Technology