Senior Data Analyst, Canada

Valtech; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Valtech is seeking a Senior Data Analyst in Toronto to transform large cross-platform datasets into actionable insights. You will partner with platform engineers, DevOps leads, and client teams to unlock value from operational, behavioral, and infrastructure data.

You’ll analyze logs, build KPIs for platform performance, and translate data into clear business insights. Strong SQL and cloud platform experience are essential, with a collaborative, curious approach to problem-solving.

Qualifications

• 5+ years of experience in data analyst, product analyst, or operational analytics roles.
• Proficient in SQL and querying large or semi-structured datasets (logs, JSON exports).
• Experience with one or two major cloud platforms (GCP, Azure, AWS).
• Experience using data visualization tools like Tableau, Power BI, Looker, or Kibana.
• Demonstrated ability interpreting system logs, error trends, or deployment metrics.
• Familiarity with data from SFCC, SFMC, or Fluent Commerce in digital commerce.
• Strong communication with technical and non-technical stakeholders.
• Strong documentation and presentation skills.

Responsibilities

• Analyze cross-platform performance and operational data from ELK, Jenkins, SNOW, SFCC/Fluent logs.
• Build dashboards and reports to track platform uptime, deployment success/failure, incident trends, and data anomalies.
• Translate logs and alerts into business insights for root-cause analysis and proactive resolution.
• Collaborate with DevOps to refine logging, metrics, and alert thresholds.
• Partner with QA, engineering, and delivery teams to design KPIs for digital commerce health and customer experience.
• Perform data validation and exploratory analysis on third-party commerce integrations (OpenText DAM, Salsify PIM, OneTrust).
• Document findings and lead insight-sharing sessions with stakeholders across teams.

Skills

SQL

Cloud platforms

Data visualization

Stakeholder communication

Data analysis

Logs/observability

DevOps awareness

Job description

The ideal candidates will have a sharp analytical mindset and a desire to turn large, cross-platform datasets into actionable insights.

At Valtech, we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. Our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. We’re proud of:

Ideal candidates will have a sharp analytical mindset and a desire to turn large, cross-platform datasets into actionable insights. They’ll bring a detail-oriented approach to identifying patterns and anomalies and a collaborative spirit to working with technical and business stakeholders. Whether they’re wrangling logs, analyzing user journeys, or building KPIs for platform performance, they’ll be driven by curiosity and purpose.

Valtech is looking to hire a Senior Data Analyst to join our cross-functional commerce enablement team. This person will partner closely with platform engineers, DevOps leads, and client teams to unlock value from operational, behavioral, and infrastructure data. If you’re passionate about observability, systems analysis, and transforming raw data into clear business insight—read on.

Role responsibilities

• Analyze cross-platform performance and operational data from tools including ELK, Jenkins, ServiceNow (SNOW), and SFCC/Fluent Commerce/SFMC logs.
• Build dashboards and reports to track platform uptime, deployment success/failure rates, incident trends, and data anomalies.
• Translate system logs and alerts into business-impacting insights to support root cause analysis, proactive issue resolution, and optimization.
• Collaborate with DevOps engineers to refine logging strategies, monitoring metrics, and alert thresholds.
• Partner with QA, engineering, and delivery teams to design KPIs related to digital commerce health and customer experience.
• Perform data validation and exploratory analysis on 3rd-party commerce integrations including OpenText DAM, Salsify PIM, and OneTrust.
• Document findings and lead insight-sharing sessions with stakeholders across engineering, operations, and business teams.

We want all new hires to succeed in their roles at Valtech. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

• 5+ years of experience working in a data analyst, product analyst, or operational analytics role.
• Proficient in SQL, with experience querying large or semi-structured datasets (e.g., logs, JSON exports).
• Seeking deep expertise in one or two major cloud platforms (GCP, Azure, or AWS), with a strong track record of designing, deploying, and managing scalable cloud solutions.
• Experience using data visualization tools such as Tableau, Power BI, Looker, or Kibana to create compelling, actionable dashboards.
• Demonstrated experience interpreting system logs, error trends, or deployment metrics.
• Familiarity with data from DevOps or digital commerce platforms such as SFCC, SFMC, or Fluent Commerce.
• Ability to communicate clearly with both technical and non-technical stakeholders.
• Strong documentation and presentation skills.

Preferred qualifications

• Experience analyzing log data from observability platforms like ELK, Splunk, Datadog, or New Relic.
• Familiarity with ServiceNow ITSM or other ticketing systems for incident/change data analysis.
• Background in statistical or exploratory data analysis (EDA) using Python, R, or notebooks (Jupyter, Databricks).
• Understanding of CI/CD concepts and how they relate to deployment metrics and system health.
• Exposure to customer journey or funnel analytics using digital analytics tools (e.g., Google Analytics, Heap, or Mixpanel).

Your process

After submitting your application, you will hear from a member of our Talent Acquisition team if your skills and experience match the position. Be mindful of recruitment fraud by only replying and engaging with email contacts that end with the '@valtech.com' or '@kinandcarta.com' domain.

We strive to create an inclusive environment for all candidates. If you have any specific requirements or need reasonable adjustments to participate in the application or interview process, please let us know at [e-mail] .

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, our global tea m of 6,500 professionals in more than 60 offices help brands unlock value in a digitally accelerated world. At the intersection of insights and perspectives, we leverage the power of data, AI, creativity, and technology to achieve experience innovation for many of the world’s best-known organisations, including L’Oreal, NatWest, DWP, P&G, Volkswagen, and US department of Agriculture.

Valtech will always be recognized not just for the quality of the work we deliver, but for all the amazing people that make it happen. We work to create an equitable workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be). At Valtech, we don’t just talk about how to get things done; we transform by doing.