Senior Customer Service Specialist In-Person Support

Enterprise; Courtenay; On-site; CAD 1,000; Full time

Job summary

A leading mobility solutions provider is seeking a Customer Assistance Representative Sr in Courtenay, BC. This full-time position requires excellent customer service skills and a valid driver's license. Responsibilities include assisting customers with rental needs, processing transactions, and providing administrative support. The successful candidate will work in a friendly environment and receive extensive training. Benefits include paid time off and health insurance.

Benefits

Paid time off

Employee discount

Retirement savings plan

Extended Health Benefits

Life Insurance

Training and development

Qualifications

• Minimum of 1 year of customer service or sales experience required.
• Valid British Columbia Full Class 5 driver's license with a clean record needed.
• Must be authorized to work in Canada.

Responsibilities

• Assist customers in person and over the phone.
• Manage incoming and outgoing calls.
• Process returns and perform administrative functions.

Skills

Customer service

Sales experience

Communication

Education

High school diploma

Some college

Job description

A leading mobility solutions provider is seeking a Customer Assistance Representative Sr in Courtenay, BC. This full-time position requires excellent customer service skills and a valid driver's license. Responsibilities include assisting customers with rental needs, processing transactions, and providing administrative support. The successful candidate will work in a friendly environment and receive extensive training. Benefits include paid time off and health insurance.