Senior Customer Service Representative (Motivator) - Toronto Bell Trinity Centre

GoodLife Fitness; Toronto; On-site; CAD 43,000 - 47,000; Full time

Job summary

GoodLife Fitness in Toronto is seeking a Senior Motivator to deliver high-quality member experiences. You will motivate, greet, and assist members, promote memberships, and support daily club operations with energy and enthusiasm.

The role emphasizes strong communication, a customer-focused mindset, and the ability to multitask in a fast-paced gym environment. CPR certification is required within 3 months of hire.

Qualifications

• High School diploma or in progress.
• Excellent communication and customer service skills.
• CPR certification required within 3 months of employment.
• Passion for fitness and a positive, team-oriented attitude.

Responsibilities

• Motivate and encourage members to meet fitness goals.
• Greet and welcome members in a warm, friendly manner.
• Address member questions and concerns courteously and promptly.
• Book appointments to accommodate member needs.
• Advise on memberships and services and answer questions.
• Assist with monthly marketing and promotions.
• Manage club supply inventory and place orders.
• Track equipment maintenance and repair logs.
• Run club errands and conduct bank runs.
• Plan and organize club events.

Skills

Passion for fitness

Strong communication

Customer service skills

Peak attitude

Multi-tasking

Planning and organization

Education

High School diploma

Job description

## Senior Customer Service Representative (Motivator) - Toronto Bell Trinity CentreApply: Toronto, Ontario: Full time: Posted Today: JR114754## **SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)****Who is a Senior Customer Service Representative (Motivator)?** As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members. **Do you have what it takes?*** Passion for fitness* Strong communication and customer service skills* Peak attitude* Multi-tasking guru* Strong planning and organization skills* High School diploma, or working on completion* CPR certification required within 3 months of employment* Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility**What will you be doing?*** Motivate and encourage the members to meet their fitness goals* Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly* Handle member questions and concerns with courteous and professionalism* Book appointments to accommodate members needs* Have knowledge and ability to sell and answer questions regarding memberships and other services* Adhere to and promote monthly marketing* Manage club supply inventory and place orders* Track equipment maintenace and repair logs* Run club errands and conduct bank runs* Plan and organize club events**What's in it for you?*** Ongoing training and development to ensure a long and successful career path* Unlimited growth potential in sales and management* Rewards through monthly incentives and contests* Fun and energetic atmosphere to come to every day!**Compensation:**It is expected that the selected candidate will start at a base wage of $20.70. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $43,000 - $47,200 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.This job posting is for an existing vacancy.