Senior Customer Advocacy Lead (Remote Canada)

Samsara; Canada; Remote; CAD 113,000 - 147,000; Full time

Job summary

A leading technology firm in Canada is looking for a Senior Customer Marketing Manager - Strategic Advocacy to enhance their customer advocacy efforts. This role involves building co-marketing partnerships, recruiting speakers, and integrating customer stories into marketing campaigns. Ideal candidates will have over 8 years of experience in customer advocacy, exceptional storytelling abilities, and strong relationship-building skills. Competitive salary and flexible working options available.

Benefits

Competitive total compensation package

Health benefits

Remote and flexible working opportunities

Qualifications

• 8+ years of experience in customer advocacy or marketing program management.
• Proven ability to build and scale customer advocacy programs.
• Exceptional relationship building and storytelling skills.
• Highly organized with outstanding project management skills.

Responsibilities

• Lead and execute tailored co-marketing plans with strategic customers.
• Build and maintain a repository of engaged customer advocates.
• Align advocacy efforts with go-to-market priorities.
• Engage top advocates through exclusive sponsorships and events.

Skills

Customer advocacy

Storytelling

Relationship building

Project management

Analytical skills

Education

Bachelor’s degree or equivalent experience

Job description

A leading technology firm in Canada is looking for a Senior Customer Marketing Manager - Strategic Advocacy to enhance their customer advocacy efforts. This role involves building co-marketing partnerships, recruiting speakers, and integrating customer stories into marketing campaigns. Ideal candidates will have over 8 years of experience in customer advocacy, exceptional storytelling abilities, and strong relationship-building skills. Competitive salary and flexible working options available.