Senior Compute Operations Specialist
WSP in Canada
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Job summary
WSP seeks a Senior Compute Operations Specialist to oversee highly available, secure, and scalable compute services across the Americas. You will bring deep infrastructure expertise to drive operational excellence, continuous improvement, and evolution of WSP's enterprise compute environment.
Responsibilities include managing complex infrastructure, leading improvements, and ensuring service levels while coordinating with global teams and vendors.
Qualifications
- Bachelor's degree in IT, CS, or engineering.
Responsibilities
- Handle complex, large-scope assignments.
- Identify opportunities to improve people, processes, and technology.
- Lead team in developing methods and analytical approaches.
- Guide teams to solve significant problems.
- Manage day-to-day operations to meet service levels.
- Perform routine health maintenance and upgrades.
- Oversee supplier and manufacturer activities.
- Proactively identify and resolve issues before they impact services.
- Participate in problem management/change approvals.
- Support audits and compliance activities.
- Provide on-call support and periodic rotation.
Skills
Education
Tools
Job description
What if you could redefine what's possible? With us, you can. With us, you can. You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.
We are WSP.
Join a global IT Operations team responsible for delivering highly available, secure, and scalable compute services that support critical business operations across the Americas. As a Senior Compute Operations Specialist, you will leverage your deep infrastructure expertise to ensure operational excellence, drive continuous improvement, and support the ongoing evolution of WSP's enterprise compute environment.
- Working on highly complex matters and assignments of large scope, impact, and importance.
- Working with professionals and management to identify opportunities for improvements in people, processes, and technology.
- Leading team members on the development of methods, techniques, and various analytical approaches.
- Guiding team members to solve significant problems/issues.
- Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels.
- Performing routine and health maintenance.
- Managing upgrades and performance related activities.
- Identifying and correcting faults with services and infrastructure.
- Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs).
- Execution of business continuity tests.
- Oversight and support of all related service supplier and/or manufacturer activities.
- Proactive identification and resolution of issues before they affect service performance.
- Identifying any improvements that can improve service levels.
- Engaging in the problem management process.
- Technical peer review and approvals for all related changes.
- Supporting audit and compliance activities.
- Management and maintenance of related platforms.
- Providing on-call support and extended working hours when called on and willingness to accept periodic rotation.
- Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
- At least 6-8 years of relevant and practical experience in a Compute Operations role.
- Extensive in-depth knowledge of compute services and infrastructure.
- Vendor certifications are not a requirement; proven practical experience is preferred.
- Experience working in large/global enterprise IT environments with multiple distributed branch/campus sites.
- Experience working within an ITIL-aligned Service Management organization.
- Proven experience and proficiency with the following compute technologies and related activities:
- Dell and HPE servers.
- Cisco UCS.
- VMware vCenter Products.
- Nutanix.
- HPE Storage (MSA, Nimble).
- Storage Caching Technology (Nasuni, Talon, Pandora).
- Object Storage (EMC ECS, Azure, AWS).
- Archive products (Komprise, HubStore, Enterprise Vault).
- Backup products (Veeam, Networker, DataDomain, Avamar, NetBackup, Commvault).
- Server system administration or similar experience with in-depth hardware knowledge.
- Cloud administration skills (e.g., Azure, AWS).
- Experience with server operating systems (e.g., Windows, Linux).
- Experience with server virtualization platforms (e.g., VMware, Hyper‑V).
- Knowledge of server and data security concepts and compliance requirements.
- Scripting and automation skills (e.g., PowerShell, Bash) for efficient server management and automation of routine tasks.
- Experience with storage and backup technologies, including SAN, NAS, RAID configurations, data deduplication, and storage protocols (e.g., iSCSI, Fibre Channel).
- Knowledge of backup access, data retrieval, data integrity, and high availability.
- Experience managing data retention policies through system procedures.
- Experience testing and refining backup strategies to minimize Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
- Experience with disaster recovery planning, data migrations, and storage performance optimization.
- Proven ability to optimize server and storage performance, capacity, and reliability while considering growth projections and industry best practices.
- Understanding of server, storage, and backup regulations/laws, emerging technologies, and industry best practices.
- Excellent written and spoken English.
- French or Spanish language skills are considered an asset.
- Excellent interpersonal and communication skills with the ability to interact effectively with all levels of management.
- Ability to work with minimal supervision and little to no instruction.
- Strong leadership and coaching skills.
- Strong organizational and project management skills with excellent documentation abilities.
- Excellent analytical and diagnostic problem‑solving skills with the ability to provide effective solutions to identified problems.
- Demonstrated experience understanding and complying with information security requirements.
- Knowledge and experience applying information security practices in the management and delivery of infrastructure and operations.
Why Choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.
- Proudly Canadian – we are a Top 100 Employer in Canada for 2026.
- A global community of brilliant minds – your next idea, mentor, or opportunity is always within reach.
- Limitless opportunities start here. Whether it’s across the country or around the globe, we help you tailor your role to match your ambition — because your growth drives ours.
- Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.
- AB, BC, NT, NU, SK & YT: $114,600 - $151,800
- MB & ON: $104,500 - $143,900
- NB, NL, NS, PE & QC: $103,500 - $137,400
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.
Help shape the future of enterprise infrastructure at WSP. Bring your expertise in compute operations, virtualization, storage, cloud technologies, and operational excellence to a role where your impact will be felt across a global organization. Join a team that values innovation, collaboration, and continuous improvement while providing opportunities to grow your career on a national and international scale.
At WSP, we exist to shape communities to advance humanity.
It’s why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what’s possible and shape what comes next. We are Visioneers.
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.
At WSP, you’ll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.
Join us.
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here.
Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. Full details here.
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