Senior Commercial Lines Account Manager

JOB-BORN Executive Search; Newmarket; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance brokerage in Ontario is seeking a Commercial Lines Account Manager. You will deliver exceptional service to clients, manage accounts, and ensure effective communication. The ideal candidate has 10 years of experience in commercial lines insurance and possesses strong negotiation skills. This role offers a supportive work environment, comprehensive benefits, and opportunities for professional development.

Benefits

Comprehensive benefits package

RRSP program with company contribution

Generous vacation and paid sick days

Ongoing professional development opportunities

Supportive work environment

Qualifications

• 10 years of commercial lines insurance experience in a brokerage environment.
• Proven ability to negotiate renewals and handle complex commercial accounts.
• Commitment to accuracy and exceptional customer service.

Responsibilities

• Manage day-to-day servicing of commercial accounts including policy changes.
• Prepare submissions and handle re-marketing as required.
• Negotiate and process renewals to ensure client coverage remains competitive.

Skills

Commercial lines insurance experience

Understanding of commercial insurance markets

Negotiation skills

Organizational skills

Communication skills

Multitasking

Customer service

Education

RIBO License

Job description

J-62470

Account Manager Commercial Lines

Location: Newmarket ON Mississauga ON or Ajax ON

Employment Type: Full-Time In-Office

Who We Are

Our client is a well-established insurance brokerage that strikes the perfect balance large enough to compete confidently within the industry yet small enough to maintain a genuine family feel. With a head office in Newmarket and additional branches in Mississauga and Ajax the team proudly serves clients across the Greater Toronto Area.

The brokerage is built on a foundation of respect collaboration and excellence. Every employee is valued as an individual encouraged to develop their skills contribute creatively and be recognized for their efforts. The companys core values reflect a culture that celebrates teamwork integrity and commitment to superior service.

If youre a passionate insurance professional who thrives in a dynamic client-focused environment and you take pride in delivering exceptional results we love to hear from you.

What We Offer

• Supportive and collegial work environment
• Comprehensive benefits package
• RRSP program with company contribution
• Generous vacation and paid sick days
• Ongoing professional development opportunities
• A culture that values work-life balance and recognizes individual contributions

About the Position

The Commercial Lines Account Manager plays a key role in delivering exceptional service to our commercial clients. Working closely with Account Executives this position ensures all client needs are handled efficiently and professionally from policy management and renewals to claims and account servicing.

You will act as a trusted partner to our clients ensuring accuracy responsiveness and a high level of attention to detail in all interactions.

Key Responsibilities

• Partner with Account Executives to provide seamless support and outstanding client service
• Manage day-to-day servicing of commercial accounts including policy changes certificates and endorsements
• Prepare submissions and handle re-marketing as required
• Negotiate and process renewals to ensure client coverage remains competitive and compliant
• Manage and follow up on claims ensuring timely resolution and communication with clients
• Handle invoicing and maintain account receivables in a timely and accurate manner
• Collaborate with internal teams to uphold service standards and operational excellence

What You Bring

• 10 years of commercial lines insurance experience in a brokerage environment
• Strong understanding of commercial insurance markets products and underwriting requirements
• Proven ability to negotiate renewals and handle complex commercial accounts
• Excellent organizational communication and multitasking skills
• A commitment to accuracy professionalism and exceptional customer service
• Ability to thrive in a fast-paced team-oriented environment
• RIBO License required

Join Our Team

If youre ready to bring your commercial insurance expertise to a respected brokerage that values people as much as performance we invite you to apply.

Be part of a team thats committed to excellence and to your success.