Senior Commercial Account Manager - Insurance

Harbinger Network Inc.; Toronto; Hybrid; CAD 85,000 - 105,000; Full time

Job summary

A leading insurance brokerage in Toronto seeks an experienced Senior Commercial Account Manager. In this role, you will manage a diverse book of business, ensuring exceptional client service while collaborating with producers to strengthen relationships. The ideal candidate has over 7 years of commercial insurance experience and holds a RIBO license. This position offers competitive compensation, hybrid flexibility, and opportunities for professional growth.

Benefits

Competitive compensation

Comprehensive benefits package

RRSP matching program

Full tuition reimbursement

Professional development support

Work-life balance

Qualifications

• 7+ years of Commercial Insurance experience with strong technical knowledge.
• Client relationship skills that are professional and proactive.
• Strong written and verbal communication skills.

Responsibilities

• Manage a diverse book of business providing expert client service.
• Lead proactive renewal and account planning.
• Identify opportunities to grow and cross-sell within existing accounts.

Skills

Commercial Insurance experience

Client relationship skills

Proficiency in EPIC

Strong communication skills

Education

RIBO license

CIP designation (or in progress)

CAIB designation (or in progress)

Tools

MS Office (Excel, Outlook, Word)

Job description

Senior Commercial Account Manager - Insurance

Harbinger Network is proud to partner with a leading, relationship-driven brokerage in the GTA that’s redefining exceptional service in the insurance industry. With a collaborative culture, deep client trust and a genuine investment in professional growth, this firm offers a place where experienced brokers can elevate their careers.

If you’re an insurance professional who values integrity, teamwork and client success, this is an environment where your expertise will be recognized and rewarded.

What’s in It for You

• Competitive compensation and comprehensive benefits package
• RRSP matching program
• Full tuition reimbursement for business-relevant courses and training
• Support for professional designations (CIP, CAIB, CRM)
• Hybrid flexibility and work-life balance
• A culture built on learning, mentorship and long-term growth

The Role

We’re seeking an experienced Commercial Insurance Broker to join a growing team of trusted advisors. You’ll be responsible for managing a diverse book of business, providing expert client service and collaborating with producers to strengthen and expand relationships.

Key Responsibilities

• Lead proactive renewal and account planning in partnership with Producers (100 days in advance of renewal).
• Deliver a best-in-class client experience through timely, accurate servicing, billing and coverage management.
• Collaborate with Producers on marketing, placement and renewal strategies in alignment with brokerage standards and best practices.
• Identify opportunities to grow and cross-sell within existing accounts, contributing to team production goals.
• Maintain accurate and current documentation within EPIC.
• Participate in client meetings and support new business presentations where needed.
• Stay current on product knowledge, market trends and evolving client needs.
• Foster positive, solution-driven relationships with clients, carriers and internal teams.

What You Bring

• 7+ years of Commercial Insurance experience with strong technical knowledge across multiple lines
• RIBO license required; CIP and/or CAIB designation (or in progress) preferred
• Solid understanding of policy wordings, coverages and market nuances
• Client relationship skills - professional, approachable and proactive
• Proven ability to manage competing priorities with strong attention to detail
• Proficiency in EPIC, MS Office (Excel, Outlook, Word)
• Strong written and verbal communication skills; natural collaborator and self-starter

Why This Role Stands Out

This brokerage combines the resources of a well-established firm with the personalized, entrepreneurial culture of a boutique team. You’ll have autonomy, hybrid flexibility and real upward mobility — all while working alongside respected leaders who value expertise and integrity.

Contact Harbinger Network:

Harbinger Network Inc. is a Canadian-based firm that serves companies across Canada, with a diverse Network of Recruiters and expertise in over 10 major disciplines. Our mission is to build meaningful careers for professionals and develop powerhouse teams for all businesses across Canada. To apply for the position of Senior Commercial Account Manager in confidence, please include a project list and submit it along with your resume.

Natalie Nelson, Client Development and Recruitment Executive

Contact phone number: 437-567-2689

Contact email address: [e-mail]

To learn more about Harbinger Network, visit www.harbingernetwork.ca or contact us at 905-257-9691.