Senior Clinical Business Analyst – Patient Access (Remote)

SereneAID; Fredericton; Remote; CAD 125,000 - 178,000; Full time

Job summary

New Brunswick Department of Health is seeking a Senior Clinical Business Analyst – Patient Access to support the CIS program across the province. The role focuses on Registration and Scheduling, gathering requirements, facilitating workshops with clinical SMEs, and helping design and validate CIS workflows.

This is a remote position with required travel to New Brunswick at least once per month. The ideal candidate has 5+ years in Patient Access BA roles, experience with EHR/CIS environments, and

Qualifications

• Must possess 5+ years of demonstrated Patient Access – Registration and Scheduling BA experience.
• Experience with EHR/CIS environments and healthcare operations.
• Strong facilitation, communication and requirements gather skills.
• Proven ability to develop use cases, business process analyses and detailed designs.

Responsibilities

• Gather and define business and system requirements related to Patient Access, Registration and Scheduling.
• Conduct business process analysis and gap analysis.
• Perform use case analysis and detailed design activities.
• Develop and maintain business analysis documentation, workflows, use cases and user guides.
• Facilitate workshops and engagement sessions with healthcare providers and SMEs.
• Build, validate and test clinical content within the CIS and support implementation.

Skills

Patient Access

Requirements gathering

Workshop facilitation

User stories

English/French communication

Education

University Degree in Healthcare, Business Administration or Information Technology

Job description

New Brunswick Department of Health is seeking a Senior Clinical Business Analyst – Patient Access to support the CIS program across the province. The role focuses on Registration and Scheduling, gathering requirements, facilitating workshops with clinical SMEs, and helping design and validate CIS workflows.

This is a remote position with required travel to New Brunswick at least once per month. The ideal candidate has 5+ years in Patient Access BA roles, experience with EHR/CIS environments, and