Senior Client Solutions Analyst, Real Estate Banking - Montreal, QC

Scotiabank; Montreal; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading financial institution in Montreal seeks a Senior Client Solutions Analyst. This role involves credit and administrative support for Real Estate Banking, ensuring regulatory compliance and managing client relationships. Candidates should possess a relevant degree, strong bilingual communication skills, and a commitment to client service. The position offers professional development opportunities within a collaborative team.

Benefits

Competitive compensation and benefits package

Opportunities for professional development

Supportive work environment

Qualifications

• Ability to resolve issues promptly and amicably.
• Knowledge of Onboarding and Anti-Money Laundering processes.
• Experience with financial statements and credit analysis.

Responsibilities

• Support the collection of information from clients for regulatory requirements.
• Prepare credit files, ensuring all necessary documentation.
• Assist with credit reviews and support credit recommendations.

Skills

Client service

Organizational skills

Interpersonal skills

Bilingual (French/English)

Education

University or College degree in Finance or related field

Tools

Microsoft Office (Excel emphasized)

Salesforce

Job description

Requisition ID: 236813

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Please note that this is a temporary, full-time position with an expected duration of approximately 12 months.

Overview

The Senior Client Solutions Analyst (SCSA) contributes to the overall success of Real Estate Banking, Canadian Commercial Banking, ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities are conducted in compliance with governing regulations, internal policies and procedures. The Sr. CSA provides credit and administrative support to the Real Estate Banking team for the development and maintenance of a portfolio of loan and deposit accounts. He/she assists Relationship Managers with annual reviews, new applications and amendments and ensures that required reports are received and analyzed in accordance with conditions of the loan commitment. The Sr. CSA reviews all new credits for prefunding conditions, reporting requirements and sets up files and diary system for new and existing credit facilities. He/she coordinates the completion of all documents required for Global Transaction Banking products and services (i.e. current accounts, RDC, KYC documentation); follows up and rectifies security defects on the BSC Defect List.

Responsibilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Work closely with Director and Associate Director to provide a variety of services to a portfolio of existing and prospective clients.
• Onboarding: support the collection of information directly from clients and from various sources necessary to assess the client’s risk profile to meet regulatory requirements (KYC, AML, etc.). This includes contacting clients, sourcing internal/external sources, documenting information in Know Your Client documentation, and responding to internal Compliance groups.
• New Credit: prepare credit file, ensure all documents filed, funding checklist/advance documentation/draw requests, liaise with solicitor for legal docs, etc.
• Coordinate efforts with internal partners and directly reach out to clients to address activities such as resolution of escalated client challenges, collection/processing of financial reporting, funding requirements and onboarding needs; assist in preparing credit reviews and support credit recommendations; assist with credit proposals.
• Assist in addressing client needs by referring ancillary products and other partner opportunities; provide suggestions to continually improve processes and gather client feedback (e.g., Pulse).
• Understand and apply the Bank’s risk appetite and risk culture in day-to-day activities and decisions.
• Ensure effective operations within the area and maintain day-to-day business controls to meet obligations related to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including responsibilities under relevant risk management frameworks.
• Champion a high-performance environment by fostering an inclusive work environment, communicating vision/values/business strategy, and managing succession and development planning.

Qualifications

• University or College degree with Finance, Accounting or related business background, or equivalent work experience.
• Commitment to excellent client service and ability to resolve issues promptly and amicably.
• Strong organizational and coordination skills to manage multiple requests.
• Strong interpersonal skills to obtain agreements within Commercial Banking and partners.
• Strong written and verbal skills in French and English.
• Knowledge of Onboarding, Know Your Customer, Anti-Money Laundering processes.
• Knowledge of financial statements and credit analysis; experience with credit structures and risk management.
• Familiarity with fulfilment processes and partner roles; knowledge of the Business Service Center, Enhanced Due Diligence Team and Cash Management teams.
• Understanding of the Commercial Banking Distribution structure and related groups within Commercial Banking (Roynat, Real Estate, Leasing).
• Familiarity with relevant software and technology platforms for Commercial (e.g., Salesforce, Intralink, Lotus Notes).
• Good knowledge of Commercial products and services; proficiency in Microsoft Office (Excel emphasized).
• Flexibility to adapt to a wide variety of tasks.

What we are offering

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• A competitive compensation and benefits package
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.