Senior Client Onboarding & Service Manager - Treasury

JPMorgan Chase & Co.; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading global financial institution in Toronto is seeking a Client Service Account Manager to support Global Corporate Banking clients. This role involves delivering exceptional client service, resolving service issues, and providing consultation to enhance operations. The ideal candidate has over 7 years of experience in client service, strong project management skills, and expertise in treasury services. This position requires excellent communication skills and occasional travel for client meetings.

Qualifications

• Minimum of 7 years of relevant industry and/or client service experience.
• Advanced understanding of Domestic and International Treasury Services.
• Strong project management skills for overseeing multiple projects.

Responsibilities

• Act as a key advisor and proactive partner to clients for decision-making.
• Serve as the central point for resolving client service issues.
• Analyze data to identify trends and develop innovative solutions.

Skills

Client service experience

Treasury Services knowledge

Project management skills

Strong communication skills

Analytical skills

Tools

Microsoft Office Suite

Job description

A leading global financial institution in Toronto is seeking a Client Service Account Manager to support Global Corporate Banking clients. This role involves delivering exceptional client service, resolving service issues, and providing consultation to enhance operations. The ideal candidate has over 7 years of experience in client service, strong project management skills, and expertise in treasury services. This position requires excellent communication skills and occasional travel for client meetings.