Senior Client Education Architect for B2B SaaS

Benevity; Victoria; Remote; CAD 85,000 - 110,000; Full time

Job summary

A leading social impact technology provider in Canada is seeking a Senior Client Education Manager. This strategic role focuses on elevating client experience through innovative content development and delivery. Ideal candidates will have over 7 years in B2B SaaS enablement and strong expertise in adult learning principles. The position offers an opportunity to collaborate with cross-functional teams and leverage technology for engaging user experiences.

Qualifications

• 7+ years of experience leading client training or enablement.
• Proven track record in agile content design and delivery.
• Strong ability to collaborate with cross-functional teams.

Responsibilities

• Lead a client enablement strategy centered on design thinking.
• Drive innovation in content delivery using technology.
• Evaluate and improve all education programs continuously.

Skills

Client training or enablement

B2B SaaS experience

Adult learning theory

Content development tools proficiency

Strong analytical skills

Tools

Articulate

Camtasia

Pendo

Job description

A leading social impact technology provider in Canada is seeking a Senior Client Education Manager. This strategic role focuses on elevating client experience through innovative content development and delivery. Ideal candidates will have over 7 years in B2B SaaS enablement and strong expertise in adult learning principles. The position offers an opportunity to collaborate with cross-functional teams and leverage technology for engaging user experiences.