Senior Change Management Specialist

Assumption Mutual Life Insurance Company; City of Moncton; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive salary and bonus

Pension and benefits

Downtown Moncton location

Volunteer day

Family and pet care time off

Job summary

Assumption Mutual Life Insurance Company in Moncton is seeking a Senior Change Management Specialist to lead enterprise-wide transformation initiatives, assess impacts, prepare leaders and employees, and manage adoption risks to achieve strategic outcomes.

You will work with executives, HR, and project teams to ensure readiness, provide coaching, and sustain adoption while contributing to continuous improvement of change practices in a bilingual environment.

Qualifications

• Bilingual English and French is required.
• University degree in Business Administration, Organizational Development, Human Resources, Communications, or a related field, plus a professional Change Management certification (Prosci, CCMP, or equivalent).
• 7+ years of experience leading organizational change management initiatives for large-scale transformations.
• Experience supporting complex enterprise-wide programs with multiple stakeholders and interdependent workstreams.

Responsibilities

• Lead change management activities for complex business and technology transformation initiatives.
• Assess impacts, readiness, and adoption risks; develop strategies to support successful change.
• Partner with business leaders, project teams, and stakeholders to drive engagement, readiness, and sustained adoption.
• Coach leaders and facilitate workshops, consultations, and alignment sessions throughout the transformation journey.
• Monitor adoption and change effectiveness; provide insights and contribute to continuous improvement of change practices.

Skills

Bilingual English and French

Stakeholder management

Facilitation

Communication

Education

University degree in Business Administration

Prosci/CCMP Change Management certification

Job description

Join a growing organization where you will have the opportunity to influence enterprise-wide transformation initiatives and help shape the future of how we work.

The Senior Change Management Specialist leads change management activities for strategic, enterprise-wide transformation initiatives. This role plays a key part in helping Assumption Life successfully navigate organizational change by assessing impacts, preparing leaders and employees, managing adoption risks, and supporting the achievement of strategic business outcomes.

Working closely with executives, business leaders, project teams, and Human Resources, you will serve as a trusted advisor, helping ensure employees and leaders are prepared, supported, and equipped to successfully adopt change and achieve transformation objectives.

Qualifications

• Proficiency in both official languages (English and French) is required.
• University degree in Business Administration, Organizational Development, Human Resources, Communications, or a related field, combined with a professional Change Management certification (Prosci, CCMP, or equivalent).
• Minimum of 7 years of experience leading organizational change management initiatives supporting large-scale business, operational, or technology transformations.
• Proven experience supporting complex projects and enterprise-wide programs involving multiple stakeholders, business units, and interdependent workstreams.
• Demonstrated experience partnering with executive leaders, business stakeholders, and cross-functional project teams.
• Strong knowledge of organizational change management principles, methodologies, and best practices.
• Experience conducting change impact assessments, stakeholder analysis, readiness assessments, adoption planning, and measuring change effectiveness.
• Strong facilitation, communication, stakeholder management, and influencing skills within a complex enterprise environment.
• Excellent analytical, problem-solving, and organizational abilities, with the ability to manage multiple priorities in a fast-paced transformation environment.
• Knowledge of the insurance industry, business process mapping, standard operating procedures (SOPs), and training material development is considered an asset.

Tuesday November 03rd, 2026

Responsibilities

• Lead change management activities for complex business and technology transformation initiatives.
• Assess organizational impacts, stakeholder readiness, and adoption risks, and develop strategies to support successful change.
• Partner with business leaders, project teams, and stakeholders to drive engagement, readiness, and sustained adoption.
• Coach leaders and facilitate workshops, consultations, and alignment sessions throughout the transformation journey.
• Monitor adoption and change effectiveness, provide recommendations based on insights and feedback, and contribute to the continuous improvement of change management practices, tools, and standards.

• The chance to be part of a dynamic, high-performing team that adheres to the following ethical values: leadership, collaboration, trust and commitment;
• Training and development opportunities;
• A comprehensive benefits package including a competitive salary, bonus, pension and benefits;
• A dynamic location in downtown Moncton;
• A paid volunteer day;
• Time off to care for family members and pets.