Senior Business Systems Analyst (IAM)

RBC; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior Business Systems Analyst to join their Identity Access Management team. In this role, you will drive business analysis activities to meet project objectives and work collaboratively with IT and business teams. Ideal candidates have experience in Agile projects and a solid understanding of IAM controls. The position offers competitive compensation and a chance to make a meaningful impact.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• Proven work experience as a Senior Business Systems Analyst on iterative waterfall and Agile projects.
• Working knowledge of IAM controls and tools.
• Proven analytical skills with excellent verbal and written communication.

Responsibilities

• Responsible for business analysis activities on projects.
• Analyze IAM requirements in business processes.
• Guide team members in complex situations.

Skills

Agile Methodology

Business Data Analysis

Business Process Modeling

Communication

Critical Thinking

Requirements Analysis

Education

Bachelor’s Degree in IT Management, Information Security, Engineering or related field

Certifications: CBAP, PMI-PBA, or CISSP

Tools

ServiceNow

SailPoint

Azure AD

Tableau

PowerBI

Job description

Job Description

WHAT IS THIS OPPORTUNITY?

The Identity Access Management (IAM) Business Systems Analysis team, within Global Security (GS), is undertaking multiple complex enterprise and customer related IAM initiatives, and we are seeking a Senior Business Systems Analyst to help in the delivery of these exciting and rewarding projects. In this role you will be responsible for business analysis activities on projects and enhancements to ensure objectives are met. You will be responsible for execution of all aspects of requirements delivery - planning, elicitation, analysis, documentation, management, and UAT support. As a Senior Business Systems Analyst, you should be able to apply your competency to new and complex situations and guide other team members. The Senior Business Systems Analyst must analyze IAM requirements in business processes through requirements elicitation, solutions identification, and meeting IAM controls in collaboration with other (IT & Business) teams.

WHAT DO YOU NEED TO SUCCEED?

Must Have:

• Proven work experience as a Senior Business Systems Analyst on iterative waterfall and Agile projects.
• Working knowledge of IAM controls and tools.
• Experience in requirements planning, stakeholder analysis, facilitating discussions with multiple stakeholders, effort estimation, requirements management and communication – requirements walkthroughs, scope and change management, traceability, configuration management, backlog management
• Ability to drive results, ability to resolve minor conflicts/issues using different tactics with minimal escalation necessary.
• Proven analytical skills, excellent verbal and written communication skills, capable of presenting and facilitating discussions with senior leadership.

Nice to Have:

• Certifications: Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification or Masters Certificate in Business Analysis or Certified Information Systems Security Professional (CISSP)
• Bachelor’s Degree in IT Management, Information Security or Engineering, or related field
• Working knowledge of IAM systems and products such as SailPoint, CyberArk, RSA, Azure AD,
• Working experience with ServiceNow, Tableau/PowerBI, SharePoint and collaboration tools (Jira, Confluence, Git)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address: 16 YORK ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-11

Application Deadline: 2025-10-31

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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