Senior Business Systems Analyst (IAM)

RBC; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian bank is seeking a Senior Business Systems Analyst to join their Identity Access Management team in Toronto. The role involves conducting business analysis for complex IAM projects, requiring proven experience in Agile and Waterfall methodologies. Candidates must have strong analytical skills and the ability to facilitate discussions with stakeholders. Benefits include a comprehensive rewards program and opportunities for professional development.

Benefits

Comprehensive Total Rewards Program including bonuses and flexible benefits

Support for professional development

Work/life balance options

Qualifications

• Proven work experience as a Senior Business Systems Analyst on iterative waterfall and Agile projects.
• Working knowledge of IAM controls and tools.
• Experience in requirements planning, stakeholder analysis, facilitating discussions.

Responsibilities

• Conduct business analysis activities on projects and enhancements to meet objectives.
• Plan, elicit, analyze, document requirements.
• Support UAT and drive results on minor conflicts/issues.

Skills

Agile Methodology

Business Data Analysis

Commercial Acumen

Communication

Critical Thinking

Requirements Analysis

Education

Bachelor’s Degree in IT Management, Information Security or Engineering

Certifications: CBAP, PMI – PBA, CISSP

Tools

SailPoint

CyberArk

ServiceNow

Tableau

PowerBI

SharePoint

Jira

Confluence

Git

Job description

Job Description

What is this opportunity?

The Identity Access Management (IAM) Business Systems Analysis team, within Global Security (GS), is undertaking multiple complex enterprise and customer related IAM initiatives, and we are seeking a Senior Business Systems Analyst to help in the delivery of these exciting and rewarding projects. In this role you will be responsible for business analysis activities on projects and enhancements to ensure objectives are met.You will be responsible for execution of all aspects of requirements delivery - planning, elicitation, analysis, documentation, management, and UAT support. As a Senior Business Systems Analyst, you should be able to apply your competency to new and complex situations and guide other team members. The Senior Business Systems Analyst must analyze IAM requirements in business processes through requirements elicitation, solutions identification, and meeting IAM controls in collaboration with other (IT & Business) teams.

What do you need to succeed?

Must Have:

• Proven work experience as a Senior Business Systems Analyst on iterative waterfall and Agile projects.
• Working knowledge of IAM controls and tools.
• Experience in requirements planning, stakeholder analysis, facilitating discussions with multiple stakeholders, effort estimation, requirements management and communication – requirements walkthroughs, scope and change management, traceability, configuration management, backlog management
• Ability to drive results, ability to resolve minor conflicts/issues using different tactics with minimal escalation necessary.
• Proven analytical skills, excellent verbal and written communication skills, capable of presenting and facilitating discussions with senior leadership.

Nice to Have:

• Certifications: Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification or Masters Certificate in Business Analysis or Certified Information Systems Security Professional (CISSP)
• Bachelor’s Degree in IT Management, Information Security or Engineering, or related field
• Working knowledge of IAM systems and products such as SailPoint, CyberArk, RSA, Azure AD,
• Working experience with ServiceNow, Tableau/PowerBI, SharePoint and collaboration tools (Jira, Confluence, Git)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST

#TECHPJ

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address: 16 YORK ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-10-27

Application Deadline: 2025-12-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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