Senior Business Systems Analyst

Scotiabank; Toronto; On-site; CAD 95,000 - 130,000; Full time

Job summary

Scotiabank is seeking a Senior Business System Analyst in Toronto to lead the implementation of Salesforce Financial Services Cloud across various countries. This role involves collaborating closely with business stakeholders to gather requirements, conducting thorough gap analysis, and ensuring high-quality system deployment. The ideal candidate will bring at least 5 years of experience in a similar field, strong analytical skills, and familiarity with the Financial Services industry.

Benefits

Diversity and Inclusion initiatives

Tuition assistance

Competitive Rewards program

Flexible vacation days

Team collaboration spaces

Qualifications

• Must have at least 5 years of experience as a business analyst.
• Experience in Financial Services Industry, particularly in Wealth Management.
• Bilingual in English and Spanish is an asset.

Responsibilities

• Lead discovery sessions with stakeholders to gather business requirements.
• Perform gap analysis and design solutions for complex problems.
• Support QA team in creating and executing test plans.

Skills

Attention to detail

Analytical skills

Problem-solving skills

Customer focused mindset

Proficiency in Agile practices

Education

Bachelors degree in Computer Science or equivalent

Tools

JIRA

Confluence

ETL tools (Data Loader, Talend, etc.)

Salesforce Financial Services Cloud

Job description

Requisition ID: 227878

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Global Wealth Management Technology (GWMT) team is responsible for developing and modernizing the technology that powers the Global Wealth Management business lines. GWMT consists of departments with high performing agile teams working closely together to deliver, support, and maintain the many applications and ecosystems within Global Wealth.

We are seeking an experienced Senior Business System Analyst to join our team in delivering an ambitious program to implement Salesforce Financial Services Cloud across multiple countries.

Is this role right for you? In this role you will:

• Experience leading discovery sessions with multiple Business and Technology stakeholders to elicit and capture business requirements and processes. Including the definition of user personas, epics, user stories and user acceptance criteria.
• Effectively communicate with business functions, analysis, development, and quality assurance teams to align technology solutions with business needs.
• Have a keen attention to detail to ensure high quality of systems being developed and deployed.
• Ability to design elegant solutions for highly complex problems that can include changes to Technology as well as changes to existing Business processes.
• Strong expertise in gap analysis, root cause assessments, business process mapping, process flow diagrams, data mapping and data analysis
• Hands on experience with SQL scripting
• Proficiency with Agile practices such as backlog grooming, Scrum and Kanban based delivery, task definition, story splitting, etc.
• Support delivery manager, scrum master and product owner in planning, scoping and impact analysis
• Possess a customer focused mindset to provide reliable and timely production support
• Support the quality assurance team in creating, reviewing and executing test plans and test cases

• Must have at least 5 years of experience as a business analyst

• Demonstrated high level of analytical and problem-solving skills.
• Working experience with JIRA/Confluence

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Work experience in the Financial Services Industry, particularly in Wealth Management
• Experience with Salesforce Financial Services Cloud, an asset
• Bilingual in English and Spanish, an asset
• Experience with ETL tools such as Data Loader, Data Stage, Talend, or Mulesoft
• Bachelors degree in Computer Science or equivalent.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.