Senior Business Management Specialist - 12 Month Secondment

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading Canadian bank in Toronto is seeking a Senior Business Management Specialist to support its Personal Lending team. This role involves leading teams through Agile and Kanban methodologies, facilitating reporting, and driving process improvements for compliance and operational tasks. You’ll work within a hybrid work model, collaborating with partners across various departments to ensure successful delivery of goals. Candidates should possess strong skills in Agile practices and be motivated by teamwork.

Benefits

Competitive salary

Employee share purchase plan

Defined benefit pension plan

Vacation offering

Wellbeing support

Qualifications

• Experience in applying Agile, Scrum, and Kanban in business or tech environments.
• Proficient in Agile/Kanban tools like Jira.
• Experience in Microsoft Excel, PowerPoint, and Word.

Responsibilities

• Lead and coach teams in Agile and Kanban methodologies.
• Facilitate daily standups, retrospectives, and backlog refinement sessions.
• Analyze processes for optimization opportunities.
• Prepare monthly executive reports and communicate outcomes.
• Identify challenges or blockers to help teams deliver on time.
• Promote open communication and learning across teams.

Skills

Agile methodologies

Scrum

Kanban

Jira

Microsoft Excel

Microsoft PowerPoint

Communication

Teamwork

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As part of CIBC’s Personal Lending team, you’ll support the Regulatory Programs group, which is responsible for regulatory compliance, policy maintenance, litigation, deficiency management, remediation, breach reporting, and control development for our personal mortgage and secured lending products. As a Senior Business Management Specialist, you’ll lead and coach multiple teams in the adoption of Agile and Kanban principles, helping to organize, report, and deliver complex initiatives. You’ll facilitate standups, retrospectives, and backlog refinement sessions, and mentor team members on best practices to help drive transformation to Agile ways of working. You’ll be responsible for executive reporting, analyzing processes for improvement opportunities, and ensuring that deliverables are achieved on time and within budget by proactively removing obstacles and finding opportunities for automation. Your work will promote transparency and effective communication across the department, and you’ll collaborate with partners in Risk, Operations, Technology, Product, Compliance, and Audit.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Lead and coach teams - Guide Regulatory Programs teams through the adoption and implementation of Agile and Kanban methodologies, ensuring best practices are understood and embedded.

• Facilitate Agile activities - Organize and run daily standups, retrospective meetings, and backlog refinement sessions for multiple teams.

• Drive process improvement - Analyze current business processes, identify opportunities for optimization and/or automation, and support teams in implementing changes that maximize effectiveness.

• Deliver effective reporting and operational tasks - Prepare and issue monthly executive reports, communicating key objectives, progress, and outcomes to stakeholders across the organization.

• Mitigate challenges - Proactively identify and resolve challenges or blockers to help teams deliver on objectives and commitments within established timelines and budgets.

• Promote organizational transparency - Facilitate open communication and learning across teams and business partners, ensuring alignment with our department’s strategy and with CIBC’s mission, vision, and values.

Who you are

• You can demonstrate experience in applying Agile, Scrum, and Kanban principles in a business or technology environment. You’re proficient in Agile/Kanban tools such as Jira and have a track record of leading teams through change and process improvement initiatives.

• You can demonstrate experience in Microsoft Excel, PowerPoint, and Word.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You’re a collaborative leader who motivates and educates others, and you thrive in cross-functional environments with partners from Risk, Operations, Technology, Product, and Audit.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• Values matter to you. You bring your real self to work and you live our values — trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Professional Presentation, Relationship Management, Teamwork