Senior Business Immigration Analyst

Fragomen; Toronto; Hybride; CAD 60 000 - 72 000; Plein temps

Avantages offerts par ce poste

22 PTO days + Federal holidays

Medical, Dental, Vision plans

FSA & HSA Plans

401K plan with company matching

Résumé du poste

Fragomen is seeking a Senior Business Immigration Analyst to join our team in the Toronto area. You will develop expertise in various immigration case types, prepare and file petitions, and communicate with foreign nationals and client contacts with clarity and promptness.

The role emphasizes meeting SLAs, data compilation for reporting, and adherence to firm standards to mitigate risk and ensure regulatory compliance. A hybrid work arrangement in the local office is offered.

Qualifications

• Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role.
• At least two years of business immigration experience.
• Excellent written and verbal communication skills; ability to proofread and draft fluent prose.
• Experience using MS Word and Excel.

Responsabilités

• Develop knowledge of the firm, immigration case types and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies.
• Communicate with foreign nationals and client contacts regarding case status and inquiries.
• Meet deadlines aligned with SLAs and report progress to supervisor.
• Compile and summarize data in case management systems for clients and managers.
• Follow firm standards and policies to mitigate risk and ensure compliance.

Connaissances

Communication

Deadline management

Case filing

MS Word

MS Excel

Formation

Bachelor’s/Associate/Paralegal or client-service experience

Description du poste

Job DescriptionAbout the Role: Fragomen’s Senior Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offer training, development, and long-term growth opportunities. Fragomen’s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.How will you make a difference as a Senior Business Immigration Analyst at Fragomen?Develop knowledge of the firm, various immigration case types and client processes.Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.Understand and contribute to team and individual productivity goals.Demonstrate flexibility and initiative.Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).Leverage your valuable skills and experience to make an impact at Fragomen:Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented roleAt least two years of business immigration experience (i.e., paralegal)The ability to prioritize, meet deadlines and escalate case issues to supervisorExcellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI enginesExperience using various computer systems, including MS Word and ExcelDesire to contribute to positive work environment, effectively collaborate and promote teamworkBenefits:At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:22 PTO days + Federal holidaysMedical, Dental, and Vision plans + FSA & HSA Plans401K plan, with company matchingLearn More About Fragomen:Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.Compensation:The salary range for this role reflects a variety of factors considered in compensation decisions, including but not limited to an individual’s skills, experience, qualifications, work location, work arrangement, licensure and certifications, and applicable laws. Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and alignment with market data.A reasonable and good-faith estimate of the current salary range for individuals able to work a hybrid schedule in the office locally is:$60,000.00 - $72,000.00You may also be eligible to take advantage of our benefits offering, RRSP, and paid time off plans.All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.