Senior Business Data Advisor, Client Experience, Marketing and Products

iA Financial Group; Quebec; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading insurance company in Canada is seeking a Senior Business Data Advisor to define and execute data strategies, enhancing customer experience within the Marketing and Products division. This role requires 10 years of relevant experience and advanced proficiency in French as analyses will be presented to internal stakeholders. The company offers a hybrid work environment, competitive benefits including a pension plan and wellness days, all fostering professional development and collaboration.

Benefits

Flexible group insurance

Competitive pension plan

Stock purchase plan

Vacation and wellness days

Telemedicine services

Employee assistance program

Ergonomic furniture program

Performance bonus

Qualifications

• 10 years of experience in group solutions, data analytics, or customer experience.
• Strong understanding of the insurance and group savings business domain.
• Ability to present analyses and recommendations in French.

Responsibilities

• Define and execute the data strategy and roadmap.
• Create value-added analyses for clients and teams.
• Build a holistic vision of the customer experience.
• Enhance data capabilities to support business priorities.
• Develop dashboards and KPIs in collaboration with teams.

Skills

Data strategy development

Analytics expertise

Communication skills

Tactical execution

Customer experience understanding

Français (advanced)

Job description

Job Title

Senior Business Data Advisor, Client Experience, Marketing and Products

Build the future with us

Are you passionate about data value and eager to contribute to the purpose of a company that strives to ensure its clients feel confident and secure about their future? As a Senior Data Advisor, Client Experience, Marketing and Products, you will play a key role in defining and activating data strategies that maximize customer experience, retention, operational efficiency, and growth through innovation.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

• Define and execute the data strategy and roadmap for the Customer Experience, Marketing and Products division.
• Create value-added analyses for clients, advisors, and internal teams.
• Build a holistic vision of the customer experience to identify actionable levers that maximize engagement and retention.
• Enhance data capabilities to support business priorities.
• Develop dashboards, update key performance indicators (KPIs), and create data environments and governance processes in collaboration with the Data Governance and Analytics team, ensuring alignment with business needs.

What could accelerate your success in this role

• Is recognized for their ability to drive data strategies and influence in a multidisciplinary environment.
• Stands out for their expertise in analytics and ability to transform complex data into actionable recommendations.
• Demonstrates strong skills in simplifying technical concepts for diverse audiences.
• Combines strategic leadership with strong tactical execution capabilities.
• Has 10 years of experience in group solutions, data analytics, or customer experience, with a solid understanding of the insurance and group savings business domain.
• Possesses an advanced level of French proficiency, as the role requires presenting analyses and recommendations to key internal stakeholders in French on a regular basis.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence;
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!