Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
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Benefits offered by this job
Job summary
Export Development Canada (EDC) is seeking a Senior Business Analyst to bridge business needs with technology in a hybrid, Canada-based role. You will lead requirements, partner with stakeholders, and support investments, financial reporting, and system upgrades.
You will drive agile requirements, collaborate with product owners, developers, and vendors, and ensure documentation is complete, usable, and compliant. This role emphasizes strategic planning and continuous improvement.
Qualifications
- Undergraduate degree in Business, Commerce, Computer Science, Engineering, or a related field.
- 7+ years of Business Analysis experience including 5+ years writing user stories and managing requirements in Azure DevOps (ADO) or similar tools.
- Strong knowledge of Agile delivery, technical implementations, project lifecycles, and large-scale program delivery.
- Excellent analytical, problem-solving, communication, and stakeholder management skills.
- Experience working with financial systems, lending/underwriting applications, and modernizing legacy platforms.
- Knowledge of financial services, including banking, financing, investments, risk management, and corporate reporting processes.
- Proven ability to work independently in complex environments with limited documentation; can facilitate workshops and create visual artifacts (e.g., Miro, Mural).
Responsibilities
- Lead business analysis efforts for an investments management platform, including troubleshooting, reporting, and team alignment.
- Act as the primary liaison between business users and technical teams, ensuring clear communication and iterative product refinement.
- Facilitate alignment meetings and support requirement discovery, development, and testing.
- Understand business needs and capture them clearly and in an easily consumed format.
- Define and validate business requirements for various software enhancements to meet evolving business needs.
- Guide development teams to ensure solutions meet business expectations and compliance standards.
- Deliver clear, complete and usable documentation, right-sized for the circumstances.
- Troubleshoot financial transaction issues and coordinate enhancements for improved reporting.
- Present issues to vendors and support the Product Owner in managing cross-functional expectations.
- Provide expert analysis on investment data inconsistencies and reporting challenges.
- Collaborate with IT architects to support strategic planning and roadmap development.
- Help business units visualize root causes and recommend actionable solutions.
- Adapt and refine Agile and business analysis practices to align with organizational governance.
- Promote best practices in requirement gathering, stakeholder engagement, and solution delivery.
- Build, sustain, and leverage relationships with internal/external contacts; manage expectations.
Skills
Education
Tools
Job description
September 29th, 2026, 12:00PM ET
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.
Position: Senior Business Analyst
Employment Type: Permanent
- Business Analyst 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
- Export Development Canada operates in a hybrid work environment, with a current requirement three in-office days per week starting in September 2026.
- This role can be performed from EDC's headquarters in Ottawa or from one of our Community Hubs located in Toronto, Montreal, Calgary, or Halifax.
- Relocation assistance is available for candidates who meet the eligibility criteria
Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
- Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade
- Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays
- Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
- Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed
- Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
- Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC's 2030 business transformation.
- Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
- Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
- Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
As part of EDC's Digital Platform Delivery & Architecture (DPDA) group, the Financing & Investments team delivers and supports technology solutions that enable EDC's financing and investment objectives. The team works across critical business domains, including financial systems, investment reporting, and corporate accounting, ensuring platforms are secure, effective, and aligned with evolving business needs.
The Senior Business Analyst serves as the primary link between business stakeholders and technical teams, collaborating with internal partners, vendors, and cross-functional delivery teams to translate business needs into clear requirements and actionable solutions. Working in an Agile environment, the incumbent is responsible for eliciting, analyzing, validating, and communicating requirements while supporting product refinement and successful solution delivery.
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools, techniques, and models to drive operational efficiency and reporting accuracy. The role requires strong analytical, communication, relationship management, and digital capabilities, as well as the ability to adapt quickly to change, learn new technologies, and contribute to the ongoing maturity of the team's Agile practices. Through close collaboration with product owners, developers, testers, and business stakeholders, the Senior Business Analyst helps deliver high-impact solutions that support EDC's financing and investment mandate.
- Lead business analysis efforts for an investments management platform, including troubleshooting, reporting, and team alignment.
- Act as the primary liaison between business users and technical teams, ensuring clear communication and iterative product refinement.
- Facilitate alignment meetings and support requirement discovery, development, and testing.
- Understand business needs and capture them clearly and in an easily consumed format
- Contribute to the development of team-level Objectives and Key Results (OKRs), aligning initiatives with broader organizational goals.
- Support upgrade testing activities and coordinate issue resolution with vendors.
- Collaborate with business lines to define and execute effective test strategies.
- Define and validate business requirements for various software enhancements to meet evolving business needs.
- Guide development teams to ensure solutions meet business expectations and compliance standards.
- Deliver clear, complete and usable documentation, that is right sized for the circumstances
- Troubleshoot financial transaction issues and coordinate enhancements for improved reporting.
- Present issues to vendors and support the Product Owner in managing cross-functional expectations.
- Provide expert analysis on investment data inconsistencies and reporting challenges.
- Collaborate with IT architects to support strategic planning and roadmap development.
- Help business units visualize root causes and recommend actionable solutions.
- Adapt and refine Agile and business analysis practices to align with organizational culture and governance.
- Promote best practices in requirement gathering, stakeholder engagement, and solution delivery.
- Work collaboratively with the Financing & Investments team, its vendor partners, and internal stakeholders, towards a common goal.
- Build, sustain, and leverage positive relationships with persons within and outside their areas of immediate responsibility as well as external contacts; anticipating, assessing, and meeting their needs in a mutually beneficial manner, while managing expectations.
- Anticipate, prepare, and respond effectively to change; creating an open, receptive work environment.
- Support business subject matters experts through user acceptance testing (UAT) and operational readiness activities.
- Undergraduate degree in Business, Commerce, Computer Science, Engineering, or a related field.
- 7+ years of Business Analysis experience, including 5+ years writing user stories and managing requirements in Azure DevOps (ADO) or similar tools.
- Strong knowledge of Agile delivery, technical implementations, project lifecycles, and large-scale program delivery.
- Excellent analytical, problem-solving, communication, and stakeholder management skills, with the ability to translate business needs into functional requirements.
- Experience working with financial systems, lending/underwriting applications, and modernizing legacy platforms.
- Strong understanding of financial services, including banking, financing, investments, risk management, and corporate reporting processes.
- Proven ability to work independently in complex environments with limited documentation, including facilitating workshops and creating visual artifacts (e.g., Miro, Mural).
- Knowledge of Power BI and financial platforms such as eFront is an asset.
- Business Analysis certifications (CBAP, Agile Analysis, Master's Certificate in Business Analysis) is an asset.
- Bilingualism (English/French) is nice to have.
EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.
This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date.
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.
EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.
By applying for this job you acknowledge that you have read and understood EDC's Privacy Notice for Job Applicants, which outlines how we collect, use, retain, and safeguard personal information during the recruitment process, as well as your rights of access and correction
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