Senior Business Analyst and Technology Project Lead

Citi; Mississauga; Hybrid; CAD 172,000 - 243,000; Full time

Benefits offered by this job

Hybrid work model

Learning resources

Competitive compensation

Benefits package

Job summary

Citi is seeking a Senior Business Analyst & Technology Project Lead in Mississauga to bridge business and IT, driving measurable outcomes across upstream and downstream applications. You will shape strategy, manage cross-functional delivery, and mentor teams in a high-impact financial services environment.

Responsibilities include defining system scope, translating requirements, evaluating new tech, and mitigating risks while delivering data-driven insights for strategic decisions.

Qualifications

• 6+ years of experience in business analysis or project management.
• Advanced proficiency in Microsoft Office, especially Excel for data analysis, modelling and reporting.
• Solid understanding of all phases of the Software Development Life Cycle (SDLC).
• Deep knowledge of business analysis principles: requirements gathering, process mapping, and functional specs.

Responsibilities

• Lead definition of system scope, objectives and enhancements for complex projects across development and implementation phases.
• Act as liaison between business stakeholders and technology teams, translating requirements into system specs.
• Evaluate new technologies and evolving business needs, recommending system alternatives or enhancements.
• Identify and mitigate project and technology risks, assess business implications of proposed solutions.
• Deliver analyses that define problems and drive data-informed solutions influencing strategy.
• Monitor and manage project timelines across multiple applications for cross-functional delivery.
• Mentor and guide team members, overseeing work allocation and development.

Skills

Business analysis

Project management

Stakeholder communication

SDLC knowledge

Data analysis

Education

Bachelor's degree in Information Systems / related field

Tools

Excel

Microsoft Office

Job description

Citi is looking for a Senior Business Analyst & Technology Project Lead to serve as a critical bridge between business stakeholders and technology teams, translating complex business needs into actionable system solutions that drive measurable outcomes. In this senior-level role, you will contribute to the strategic planning and continuous improvement of business performance by leading analysis, managing cross-functional delivery, and overseeing a portfolio of upstream and downstream applications. This is an opportunity to shape high-impact technology decisions at one of the world's leading financial institutions, working in a collaborative environment where your analytical insight directly influences business planning.

Responsibilities

• Lead the definition of system scope, objectives, and enhancements for complex, high-impact technology projects across development and implementation phases.
• Act as the primary liaison between business stakeholders and technology teams, translating functional requirements into clear, actionable system specifications.
• Evaluate new technology developments and evolving business needs, recommending system alternatives or enhancements based on thorough analysis of business processes and industry standards.
• Identify, communicate, and mitigate project and technology risks, assessing the business implications of proposed solutions before they impact operations.
• Deliver sophisticated analyses that define complex problems and drive innovative, data-informed solutions that influence strategic decisions.
• Monitor and manage project timelines across multiple applications, ensuring cross-functional delivery stays on track and organizational objectives are met.
• Mentor and guide team members on a day-to-day basis, overseeing work allocation, resource planning, and professional development.

Required Qualifications & Skills

• 6+ years of experience in a business analysis or project management capacity, ideally within a technology-driven environment.
• Advanced proficiency in Microsoft Office, with demonstrated expertise in Excel for data analysis, modelling, and reporting.
• Solid understanding of all phases of the Software Development Life Cycle, with the ability to engage meaningfully across planning, build, and delivery stages.
• Deep knowledge of business analysis principles, including requirements gathering, process mapping, and functional specification writing.
• Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non-technical audiences.
• Strong organizational and time management capabilities, with a consistent record of delivering against multiple competing deadlines.

Beneficial Skills & Qualifications

• Bachelor's degree in a relevant discipline, such as Information Systems, Business Administration, or a related field.
• Background or exposure to the financial services or banking sector, with an understanding of the operational and regulatory context these environments present is preferred
• Experience managing projects or business analysis initiatives within organizations that operate complex, interconnected application ecosystems.

What We Offer

At Citi, you will work alongside experienced professionals across a globally connected organization, taking on meaningful work that spans technology strategy, business delivery, and cross-functional collaboration. This role offers the scope, scale, and seniority to make a genuine impact on how technology shapes business outcomes.

• Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside structured team collaboration.
• Exposure to a broad application portfolio with upstream and downstream complexity, building your expertise across the full technology delivery landscape.
• Opportunity to influence strategic technology decisions at a senior level, with visibility across business and technology leadership.
• Access to learning and professional development resources to support continued growth in business analysis, project management, and financial services.
• Competitive compensation and a comprehensive benefits package, including financial wellbeing, wellbeing support, and family-focused benefits.
• A performance-driven team culture that values analytical rigor, clear communication, and delivery ownership.

Time Type: Full time

Primary Location Full Time Salary Range: $120,800.00 - $170,800.00

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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