Senior Business Analyst (12-month contract)

Canada Life Group; Toronto; Hybrid; CAD 63,000 - 105,000; Full time

Benefits offered by this job

Career Development

Health & Wellness

Time Off

Financial Security

Rewards & Recognition

Community

Job summary

Canada Life in Toronto is seeking a Senior Business Analyst for a 12-month contract to support the Disability System Solutions & Modernization initiative. You will work with diverse teams across Disability and Workplace Benefits & Retirement to analyze business problems and define requirements.

The role emphasizes stakeholder engagement, BPMN process modeling, and delivering solutions on time and within budget, with a focus on turning complex problems into actionable business insights.

Qualifications

• 2–4 years of experience in a Business Analyst or comparable role.
• Post-secondary education in business or related field, or equivalent experience.
• Disability insurance knowledge is an asset.

Responsibilities

• Perform analysis on business problems through people, process, and technology.
• Develop subject matter expertise around disability systems.
• Engage stakeholders through workshops and interviews to identify business needs.
• Develop BPMN 2.0 diagrams for current and future state.
• Collaborate with technology stakeholders to ensure requirements and design alignment.
• Represent the business to ensure solutions meet needs.
• Present recommendations to senior leaders.
• Provide expertise in ambiguous situations and resolve complex problems.
• Identify risks and mitigation strategies to deliver projects on time and within budget.

Skills

Stakeholder engagement

Excellent communication

Advanced Excel

Visio

PowerPoint

CoPilot

Analytical thinking

Time management

Team collaboration

Ambiguity handling

Education

Post-secondary education in business or related field

Tools

Excel

Visio

PowerPoint

CoPilot

Job description

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Senior Business Analyst (12-month contract)

Description: Temporary Full Time

The Disability System Solutions & Modernization team is looking for an experienced, and passionate Senior Business Analyst with experience in business analysis of large-scale projects. This position allows you to work with many different teams within Disability and the larger Workplace Benefits & Retirement organization.

The Senior Business Analyst works on projects along with our technology partners and various teams within Workplace Benefits & Retirement to transform our operation. This position is suited to an individual who enjoys working in an environment with complex problems, challenging deadlines, drives problems to conclusion and has the desire to become a business and technical expert in the organization.

What you will do

• Perform analysis on business problems through the lenses of people, process, and technology
• Develop and demonstrate subject matter expertise around our disability systems
• Drive stakeholder engagement by facilitating workshops and interviews to identify and document business needs
• Develop business process diagrams in BPMN 2.0 for current and future state
• Collaborate with technology stakeholders to ensure understanding of the business requirements, use cases and solution design
• Represent the business to ensure solution delivery is appropriate and meets the needs of the business
• Presenting recommendations to senior leaders in the organization
• Provide expertise in ambiguous situations, identifying and resolving complex problems.
• Contribute to successful project completion within budget and on time by identifying risks and recommending mitigation strategies

What you will bring

• Skilled at building strong, collaborative relationships at all levels of an organization.
• Well-developed verbal and written communication skills, able to tailor communication style to the audience
• High proficiency with Excel, Visio, PowerPoint, and CoPilot.
• Solution focused – enjoys the challenge of problem solving
• Ability to analyze complex data to determine appropriate course of action towards objectives.
• Strong time management skills with the ability to prioritize multiple deadlines/competing projects while working independently and as part of a team
• Ability to work with a high degree of detail and accuracy in a fast-paced environment
• Ability to work through ambiguity
• An enthusiastic team player who enjoys sharing knowledge, experience, and ideas, and is open to the ideas and input of others
• Commitment to self development

Qualifications

• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.
• 2-4 years of experience in a Business Analyst or comparable role
• Post-secondary education in business or a similar/related field, or equivalent experience
• Disability insurance knowledeg is an asset.

The base salary for this position is between $62,800 - $104,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreabout Canada Life .

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted