SENIOR BUSINESS ADVISOR, OPERATIONS - Montreal and North Shore

BDC; Laval (administrative region); Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

BDC, a leading Canadian development bank, seeks a Senior Business Advisor, Operations to deliver high-impact advisory projects for entrepreneurs and SMEs in the Operations practice.

You will manage project delivery, bring subject matter expertise, support business development, and contribute to evolving our service offerings. A bilingual professional with 10+ years of consulting experience is preferred, with a track record in lean and Six Sigma methods.

Qualifications

• Minimum 10 years of consulting experience, ideally within a consulting firm.
• Strong background in operational efficiency, operations optimization, lean methodologies and Six Sigma.

Responsibilities

• Lead and deliver standard and customized advisory mandates.
• Provide impactful solutions in operations assessments, plant layout optimization, and business process optimization.
• Manage project scope, budget, timelines, and objectives.
• Conduct quality assurance reviews of project work and deliverables.
• Apply project management best practices to ensure successful delivery.
• Support sales activities by conducting client needs assessments and contributing to proposals.
• Work with Client Partners to transfer knowledge, deliver projects, and identify new business opportunities.
• Participate in outreach and marketing initiatives to promote the practice’s offerings.

Skills

Operational efficiency

Operations optimization

Lean methodologies

Six Sigma

Project management

Client relationship management

Stakeholder engagement

Communication

Facilitation

Presentation skills

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Operations Management

MBA or relevant professional designation

Tools

ERP

MES

MWS

Job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits , including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
• In addition to paid vacation each year, five personal days , sick days as necessary , and our offices are closed from December 25 to January 1
• A hybrid work model that truly balances work and personal life
• Opportunities for learning , training and development , and much more…

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The Senior Business Advisor, Operations delivers both standard and customized advisory projects within the Operations practice. The role focuses on providing professional, high-impact solutions that help entrepreneurs improve performance and grow their businesses.

As a trusted advisor, you will manage project delivery, provide subject matter expertise, support business development activities, and contribute to the evolution and promotion of our service offerings.

CHALLENGES TO BE MET

Project Delivery

• Lead and deliver standard and customized advisory mandates.
• Provide impactful solutions in areas such as:
  • Operations assessments
  • Plant layout optimization
  • Business process optimization
• Ensure high-quality client outcomes that support business growth.

Project Management

• Manage project scope, budget, timelines, and objectives.
• Conduct quality assurance reviews of project work and deliverables.
• Apply project management best practices to ensure successful delivery.

Subject Matter Expertise

• Act as a recognized expert in operational efficiency.
• Stay current on market trends, emerging technologies, and operational best practices.
• Contribute to the development and continuous improvement of advisory solutions and tools.

Business Development & Sales Support

• Support sales activities by:
  • Conducting client needs assessments
  • Providing input into customized proposals
• Work closely with Client Partners to transfer knowledge, deliver projects, and identify new business opportunities.
• Participate in outreach and marketing initiatives to promote the practice’s offerings.

WHAT WE ARE LOOKING FOR

Education

• Bachelor’s degree in:
  • Business Administration
  • Industrial Engineering
  • Operations Management
  • Or a related field
• MBA or relevant professional designation is considered an asset.

Experience

• Minimum 10 years of consulting experience, ideally within a consulting firm.
• Strong background in:
  • Operational efficiency
  • Operations optimization
  • Lean methodologies
  • Six Sigma practices

Technical Knowledge

Experience in the following areas is highly desirable:

• Supply Chain Management
• Operations Digitization and AI
• Robotics and Automation
• ERP, MES, MWS, and other operations management systems

Skills and Competencies

• Deep expertise in operational excellence and business transformation.
• Ability to develop pragmatic, results-oriented solutions for SMEs.
• Strong strategic coaching and advisory capabilities.
• Demonstrated success managing and delivering consulting engagements.
• Excellent project management skills.
• Strong communication, facilitation, and presentation abilities.
• Proven relationship management and stakeholder engagement skills.
• High emotional intelligence and collaborative mindset.
• Strong client focus with a commitment to delivering measurable value.

Additional Requirements

• Professional bilingualism in French and English (spoken and written).
• Willingness to travel within the region.

Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [e-mail].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.