Senior Brand Stewardship & Governance Lead

fourseasons; Toronto; Hybrid; CAD 95,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Four Seasons Hotels and Resorts in Toronto is seeking a Manager, Brand Stewardship & Governance to protect and elevate the brand through enterprise governance and brand alignment across global teams.

You will coordinate governance forums, advise stakeholders, and drive brand integrity through scalable processes and tools, partnering with Legal, Compliance, and Marketing to mitigate risk and ensure consistent brand expression across touchpoints.

Qualifications

• Bachelor's degree in Communications, Marketing, Brand Management, Business, or a related field; or equivalent experience.
• 5-7 years of experience in communications, public relations, or marketing with a focus on brand governance and stewardship in a complex, global organization.
• Experience within luxury hospitality or a related industry is an asset.
• Extensive experience in brand governance and governance within communications and marketing functions in a complex, global organization.
• Strong stakeholder management and cross-functional collaboration.
• Experience supporting change management and adoption of new frameworks, tools, or ways of working.

Responsibilities

• Establish and manage enterprise governance frameworks, processes, and decision pathways to enable consistent, transparent, and scalable brand execution across the organization.
• Coordinate corporate governance forums and support regional governance forums to ensure alignment and clear decision‑making.
• Partner with cross‑functional stakeholders to reflect an enterprise‑wide view with clear criteria and cadence for decisions.
• Manage centralized intake and triage of brand stewardship requests and ensure proper governance routing.
• Partner with Legal, Compliance, Commercial Enablement and Marketing to identify, assess, and mitigate brand‑related risk.
• Ensure governance decisions are documented and communicated across teams; escalate high‑risk issues as needed.
• Support governance for brand collaborations and partnerships in line with standards.
• Identify priority areas for brand audits and support their planning and execution.

Skills

Stakeholder management

Cross-functional collaboration

Brand governance

Strategic thinking

Analytical skills

Change management

Communication skills

Education

Bachelor's degree in Communications, Marketing, Brand Management, Business, or related field

Equivalent experience

Tools

Microsoft Office

PowerPoint

Excel

Monday.com

Job description

Four Seasons Hotels and Resorts in Toronto is seeking a Manager, Brand Stewardship & Governance to protect and elevate the brand through enterprise governance and brand alignment across global teams.

You will coordinate governance forums, advise stakeholders, and drive brand integrity through scalable processes and tools, partnering with Legal, Compliance, and Marketing to mitigate risk and ensure consistent brand expression across touchpoints.