Senior Branch Experience Lead

Scotiabank; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading Canadian bank seeks a Senior Customer Experience Associate in Toronto to enhance customer relationships and meet their financial needs. You will act as a lobby leader and support clients with digital banking. Ideal candidates possess strong sales experience, technical skills, and have a passion for delivering exceptional service. This role offers a collaborative environment, professional development, and a competitive benefits package.

Benefits

Professional development opportunities

Competitive compensation and benefits

Collaborative team environment

Qualifications

• Willingness to assist in a professional, friendly manner.
• Experience with conducting simple sales and providing financial advice.
• Strong technical skills to promote digital banking options.

Responsibilities

• Act as a lobby leader for customers.
• Contribute to sales targets through opening accounts and processing transactions.
• Educate clients on mobile banking applications.

Skills

Customer relationship building

Sales experience

Technical skills

Job description

A leading Canadian bank seeks a Senior Customer Experience Associate in Toronto to enhance customer relationships and meet their financial needs. You will act as a lobby leader and support clients with digital banking. Ideal candidates possess strong sales experience, technical skills, and have a passion for delivering exceptional service. This role offers a collaborative environment, professional development, and a competitive benefits package.