Senior Branch Admin: People & Operations Leader

CIBC World Markets; Toronto; On-site; CAD 65,000 - 85,000; Full time

Job summary

A financial services firm in Toronto seeks a Senior Branch Administrator to oversee branch operations, manage support staff, and ensure compliance with regulatory requirements. The ideal candidate has strong people management skills, experience in the financial services industry, and is certified in the Canadian Securities Course. This role offers a competitive salary and various employee benefits.

Benefits

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Social recognition program

Qualifications

• You have a strong management and interpersonal skills.
• Demonstrated experience in the financial service brokerage industry.
• Ability to manage numerous activities in a fast-paced environment.

Responsibilities

• Manage hiring, training, and performance of support staff.
• Oversee day-to-day branch operations and administration.
• Assist with Investment Advisor duties like processing buy/sell orders.

Skills

Banking Operations

Coaching

Customer Experience (CX)

Customer Service

Office Administration

People Management

Performance Management (PM)

Prioritization

Transaction Banking

Education

Canadian Securities Course (CSC)

Conduct & Practices Handbook (CPH)

Tools

Taleo

Workday

10 Key Calculator

Job description

A financial services firm in Toronto seeks a Senior Branch Administrator to oversee branch operations, manage support staff, and ensure compliance with regulatory requirements. The ideal candidate has strong people management skills, experience in the financial services industry, and is certified in the Canadian Securities Course. This role offers a competitive salary and various employee benefits.