Senior Bilingual Absence and Disability Specialist

Oak House Benefits; Brantford; Hybrid; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Epic work/life balance policy

Employer-paid benefits (CI, EFAP, HCSA

Generous RRSP matching

Team-focused culture

Job summary

Oak House Benefits is seeking a Senior Bilingual Absence and Disability Specialist to join LEAF—OHB’s absence and disability management solution. You will work with the Practice Lead to tailor absence management programs for clients, spanning STD/LTD claims, medical leaves, and accommodations.

You will act as a strategic advisor to HR, managers and staff, ensuring transparency and trust while improving program outcomes.

Qualifications

• 5+ years' experience in absence and disability management.
• Strong understanding of ESA legislation, WSIB/WCB/CNESST and human rights legislation.

Responsibilities

• Develop tailored absence management solutions for diverse client organizations.
• Guide HR departments, managers and employees through absences and accommodations, building trust.
• Provide strategic advisory beyond claims, optimizing programs and outcomes.

Skills

Bilingual: French/English

Absence & Disability Experience

ESA legislation knowledge

People/HR advisory

Education

Health Sciences degree

Job description

Senior Bilingual Absence and Disability Specialist

Oak House Benefits believes in redefining corporate culture by continuing to invest in people over profits. We're proud of our one-of-a-kind workplace, where our team's individuality, passion, authenticity, and creativity come together to create incredible client solutions.

Fun fact: 94% of the OHB team has worked together before. That's not a coincidence; it's solid proof that an authentic culture of caring at work will always bring the right people together. Our OHB family is expanding with our search for our next great addition: a Bilingual Absence and Disability Case Manager to join LEAF - OHB’s Logical, Engaging, Accessible, and Flexible absence and disability management solution.

What the Role is:

As the Senior Bilingual Absence and Disability Specialist, you'll play a crucial role in our mission to make absence management work better for everyone involved. You'll work closely with the Practice Lead, Absence & Disability Solutions, to develop comprehensive and tailor-made absence management solutions that seamlessly fit our clients' distinct organizational structures, cultures, and employee dynamics.

While we continue to grow, your ability to tackle the curveballs of the absence management world - STD/LTD claims, medical leaves of absence, non-medical leaves, workplace accommodations, and attendance programs, etc. - is one of your biggest talents. With your expertise, you’ll be asked to “go beyond the claim” and act as a strategic advisor, guiding HR departments, managers, and employees through absences and accommodations, while creating a culture of trust and transparency.

What the Role isn't:

What You Bring:

• Fluently French/English bilingual (written and spoken)
• A minimum of 5 years' experience in the absence and disability management industry, preferably with STD claims management experience,
• A strong understanding of ESA legislation, WSIB/WCB/CNESST, human rights legislation, labour relations and collective bargaining, within the context of absence and disability,
• A post-secondary degree, preferably within the Health Sciences,
• Exceptional decision-making, analytical and problem-solving skills,
• Prior experience as a Disability Case Manager,
• Proven ability to collaborate and develop client-focused solutions,
• Demonstrated success in client retention and program optimization.

The Fine Print:

OHB is located in Brantford, ON; this role is considered remote, with the expectation that the successful candidate will have the ability and flexibility to work on-site periodically.

The Salary Range:

The annual salary range for this role is $75,000-$90,000 based on experience and skills

The Perks

• An epic work/life balance commitment from OHB (including a generous vacation policy!)
• Employer-paid benefits (including CI, EFAP, HCSA, and other industry acronyms)
• Generous RRSP matching plan
• And the absolute "feel-goodedness" (we made it up, that's alright) you'll get from working with a team that really cares about you, each other, and our clients.