Senior Best Practice & Change Lead - Hybrid

Sun Life Financial; Southwestern Ontario; Hybrid; CAD 80,000 - 128,000; Full time

Job summary

A leading financial services company is seeking a Senior Best Practice Consultant for their Group Wealth Operations team. This role focuses on project management and improving processes to ensure exceptional client service. Candidates should have strong business analysis skills, proven problem-solving abilities, and leadership experience in a fast-paced environment. If you are passionate about continuous improvement and collaboration, we encourage you to apply. A competitive salary and flexible hybrid working options are available.

Benefits

Charitable giving program

Care Days for self-care

Access to short-term assignments

Qualifications

• Minimum of 5 years of business analysis or project management experience.
• Ability to manage and prioritize complex initiatives independently.
• Experience using various project management and collaboration tools.

Responsibilities

• Represent Group Wealth Operations on projects impacting business operations.
• Manage continuous improvement initiatives and process redesign activities.
• Bridge communication between Operations and IT for project requirements.

Skills

Business analysis skills

Problem-solving skills

Leadership skills

Project management skills

Excellent communication skills

Attention to detail

Education

Undergraduate degree in Business or equivalent

Tools

Visio

PowerPoint

SharePoint

MS Excel

MS Word

Job description

A leading financial services company is seeking a Senior Best Practice Consultant for their Group Wealth Operations team. This role focuses on project management and improving processes to ensure exceptional client service. Candidates should have strong business analysis skills, proven problem-solving abilities, and leadership experience in a fast-paced environment. If you are passionate about continuous improvement and collaboration, we encourage you to apply. A competitive salary and flexible hybrid working options are available.