Senior Associate, Technology Strategy and Transformation, Financial Services

PwC South Africa; Toronto; On-site; Confidential; Full time

Job summary

PwC Canada is seeking a Technology Strategy and Transformation, Senior Associate to drive technology strategy and transformation programmes across industries. You will lead engagements, analyse client needs, and deliver data‑driven insights, with a focus on infrastructure, cloud, AI, GenAI, and digital technologies, while collaborating with stakeholders and traveling to client sites across Canada.

You will build relationships, lead teams, and develop proposals and thought leadership to deliver

Qualifications

• Significant experience within Technology transformation, operations, and/or strategy.
• Significant experience with strategy and transformation in infrastructure, data, AI/GenAI, AIOps, and digital.
• Prior work experience with a technology strategy consulting group or CIO organization.
• Strong understanding of Financial Services domain.
• Hands-on delivery in Core platform transformation, Cloud, Data strategies, Process Automation, Infrastructure, Digitization.
• Proven track record in project delivery and managing client communications.
• Strong technical leadership and business analysis skills.
• Ability to travel to client sites across Canada.

Responsibilities

• Lead technology strategy and transformation programmes across industries, focusing on infrastructure, AI, data, and digital technologies.
• Gather and analyse client information to develop data-driven insights for platform and channel strategies.
• Lead engagements to understand business and technology strategies and test hypotheses.
• Demonstrate experience in technology-driven transformations, including cloud, data, AI, GenAI, and digital infrastructure.
• Prioritize business and technology requirements aligning with transformation objectives.
• Support programme management with hands-on knowledge of transformation processes.
• Apply strategic delivery skills to implement technology solutions for clients in the FS sector.
• Deliver client projects on time and within budget with strong stakeholder management.
• Collaborate with clients to integrate People, Process, and Technology components.
• Develop compelling client proposals, white papers, and thought leadership.
• Contribute to PwC culture through mentoring and coaching.

Skills

Technology strategy

Infrastructure

Data

AI/GenAI

AIOps

Digital technologies

Cloud

Project delivery

Stakeholder management

Job description

Job Description & Summary

At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage.

The Opportunity

As a Technology Strategy and Transformation, Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career.

• Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries.
• Gather and analyse client information to develop actionable, data-driven insights and support platform and channel strategies, adapting methods to meet the needs of diverse industry sectors.
• Lead client engagements to understand business and technology strategies, conducting research, interviews, and hypothesis testing in support of transformation initiatives across multiple sectors.
• Demonstrate direct experience supporting strategic transformation in technology-driven environments, including cloud, data, AI, GenAI, AIOps, and digital infrastructure.
• Lead the identification and prioritization of business and technology requirements for clients, ensuring alignment with infrastructure and digital transformation objectives across sectors.
• Support programme and project management by leveraging hands-on knowledge of technology transformation processes, with a focus on infrastructure and AI-driven solutions.
• Apply strategic delivery skills to drive implementation of technology solutions - spanning infrastructure, digital, and AI - for clients in the FS sector.
• Deliver client projects on time and within budget, utilizing proven project management approaches and exceeding client expectations through strong team performance and stakeholder management in technology transformations.
• Work directly with clients to integrate People, Process and Technology (Data) components into meaningful, value added solutions
• Build and maintain effective, trusting and collaborative client relationships at multiple levels
• Collaborate with team members at various levels to lead and develop compelling client proposals, white papers, thought leadership and point of view, describing the business challenge and proposed business and technology solutions, scope, risks and dependencies
• Contribute to building a strong and sustainable PwC culture through effective employee engagement, mentoring and coaching team members through timely, meaningful verbal and written feedback

What You'll Bring

• Significant experience within Technology transformation, operations, and / or strategy
• Significant experience with strategy and transformation in one or more of the following: infrastructure, data, AI/GenAI/Agentic, AIOps/SRE, digital
• Prior work experience with a technology strategy consulting groupor strategy and transformation within a CIO organization
• Strong understanding of one or more business domains within the Financial Services Sector.
• Hands on project delivery experience with technology domains including and not limited to: Core platform transformation (OSS/BSS); Cloud transformation and Data strategies; Process Automation; Agentic AI reinvention; Infrastructure (AIOps/SRE); Digitization; Full Stack Software Delivery
• A proven track record of successful project completion and a demonstrated ability to manage client communications and expectations
• Strong technical leadership skills and business analysis skills.
• Ability to thrive in an environment of pressing deadlines and changing conditions
• Proactive and logical approach to information gathering with an ability to synthesize complex ideas and present information clearly and effectively
• Capable to build relationships which are genuine and rooted in trust with clients and technical teams
• An ability to travel to client sites across Canada

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

We’ll help you grow your skills through challenging, meaningful work so you can go further.

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites‑le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez‑vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified)

Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance, Learning Agility {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date